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Dick Hannah Honda has 1 locations, listed below.

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    Customer ReviewsforDick Hannah Honda

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    7 Customer Reviews

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    • Review from Erin Y

      1 star

      02/21/2024

      Scam. I tried to purchase a **** Honda Civic that would be on the lot in a week. The first sales person said I could not purchase it or put down a down payment unless I agreed to buying $3000 of extra services/warranty. The second sales person then quoted me more for the same extra warranty. When I asked about it, I was told they're doing that because the car isn't on the lot yet and someone may offer them more.
    • Review from Aisha A

      1 star

      01/24/2024

      First time ever purchasing a used car at dick Hannah Honda last year, and I recently took it in to get serviced and the mechanic told me the underside of the car was covered in undercoat (used to cover up the rust that was all under the carunbeknownst to me). That it was so bad a couple bolts had already broken. While looking at the car, I asked the salesman *** who was helping me, about a small amount of rust I thought I saw on the hitch and he assured me it was totally normal and not to worry about thatassuring me it was a great car to buy. So I trusted him and really believed him and never thought someone would lie about things this big just to make a sale. Other things about the cartemp in Celsius, which I also asked *** about and he said it would be an easy fix to switch to Fahrenheit and said he would send me links to ******* videos so I could do it myself. When I asked him if he could do it for me he said he didnt know much about the car and I should just watch the ******* videos to do it myself. About a month later and no luck figuring out how to switch the car to Fahrenheit I texted *** asking for help again and he said he was out on paternity leave and basically couldnt be bothered to help me. I came back after some time to attempt to remove a useless warranty **** had insisted and pushed I get and they gave me the most difficult time trying to remove it. When I got there they had me waiting around for someone to help me. Meanwhile I was being harassed by a different salesman about wanting to trade the car. When **** finally arrived to help me he continued to convince me not to remove the warranty. Not to mention the entire time of signing the paperwork when I bought it initially **** continually tried to find out personal information about me and trying to get me to hang out with him. It was unprofessional and made me uncomfortable. Horrible experience. Now Im stuck with a car thats totally rusted.
    • Review from Heather V

      1 star

      11/01/2023

      This dealership is dishonest. I filled out the trade-in value information like the salesman suggested, it said $6900 subject to inspection. Fine. I get to dealer, they say $2800. Insane, but I didnt give up. Id bought a car from Duck Hannah 11 years before and they were great. Negotiated and they offered $4500 for trade in. I didnt end up buying the car I was looking at that night, but stayed in touch and looked at another car 2 days later. Get there and they say now my trade in is only $3800. Insane. Tried to negotiate, but they only said fine $4500 for trade but we wont negotiate at all on the price for the car I was buying, even after they printed out comparable cars and it showed my offers were reasonable. Total waste of my time and bad faith on their part. They couldve had a loyal customer but their dishonest bait and switch tactics ruined that.

      Dick Hannah Honda Response

      11/07/2023

      We apologize that we were unable to come to terms. We do we hope we might have the opportunity to show you a better experience in the future. Thank you for the opportunity.
    • Review from Ann B

      5 stars

      11/27/2021

      *** worked hard to find us a car that fit our needs. We needed a car for our daughter who is a junior in college. *** was able to find a Certified Pre Owned CR-V that fit our budget. We are very happy and the car is in great condition.

      Dick Hannah Honda Response

      11/29/2021

      We are pleased to hear that *** was able to help you find the right vehicle to fit your daughters wants and needs. The ***V is a fantastic choice and we are here any time should you or your daughter have any questions come up. Thank you very much
    • Review from Steve B

      5 stars

      10/17/2021

      I was new to the area and my CR-V lease was ending so I went to Dick Hannah Honda to purchase it. The sales **** Ben ** was friendly and helpful. The finance manager help me get an auto loan with lower monthly payments than what I'd already arranged and they didn't apply a bunch of pressure to try to upsell me.

      Dick Hannah Honda Response

      10/19/2021

      Thank you for sharing your experience with *** and our team! We appreciate you allowing us to help you with your end of lease options and we hope you continue to love your CR-V for years to come. Thanks!
    • Review from Christopher H

      5 stars

      09/21/2021

      They were amazing. I found the right car, and they helped me get a good payment. I'll be going back for service on it as well.

      Dick Hannah Honda Response

      09/24/2021

      Thank you so much for allowing us to earn your business! We look forward to also being there for your service needs. Thank you again!
    • Review from Timothy J

      5 stars

      09/17/2021

      We recently bought a Honda Accord and were really pleased with the car, especially were very satisfied with the service provided by the Salesperson (Daviti Dvali) he went above and beyond to make sure we understand all the features of the car, saved us a lot of time to read the manual.

      Dick Hannah Honda Response

      09/24/2021

      Thank you for taking the time to share your experience with Daviti and our team! We appreciate you choosing us and please never hesitate to reach out to us with any questions that come up.

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