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Find a Location

Parrot Perch LLC, The has 1 locations, listed below.

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    Business ProfileforParrot Perch LLC, The

    Wildlife Shop

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers exotic birds for sale as well as bird supplies and bird food.

    Business Details

    Location of This Business
    1503 NE 78th St # 5, Vancouver, WA 98665-9668
    BBB File Opened:
    11/27/2007
    Years in Business:
    20
    Business Started:
    6/1/2004
    Business Started Locally:
    6/1/2004
    Business Incorporated:
    6/7/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Getty, Member
    • Mrs. Donna Getty, Member
    Contact Information

    Principal

    • Mr. Michael Getty, Member

    Customer Contact

    • Mr. Michael Getty, Member
    Additional Contact Information

    Fax Numbers

    • (360) 576-6801
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Total misrepresentation and lack of concern...We were forced to re-home our 6 year old conure and the owner, *******, said that **** would be kept for "a few weeks" before being sold, in order to acclimate him with strangers and other birds. My wife was crying at the time and ******* again said not to worry and to call as often as needed to make sure he was handling the separation well. ******* also stated that before allowing anyone to purchase ****, they would be required to visit several times and spend time with him to make sure they were compatible.Unfortunately none of the above was true. We called 3 times in the first week and were told that **** was doing great and spending time outside the cage. Then, when my wife called on June 1, the 11th day after leaving him, ******* said they had sold him to a "wonderful older couple", after trying to recall who he was! We asked that she at least give the new owners our phone number so they could call with any questions. She said she would do so. I called the next day and ******* stated that she hadn't heard back from the new owners yet but would let me know when they got our number.One week later, and after 4 unanswered calls and 3 voicemail messages, we suspected they were deliberately not answering our calls. We then called on June 8 with our regular phones (no answer/voicemail), and THEN used a phone that didn't show our caller i.d., and they picked up! ******* refused to even talk to me. When I proceeded to tell ***** the history, she told me that they never make promises such as that, and the customer got our number on the paperwork when they bought the bird. Apparently ******* never even contacted them with our info, and we were told to stop calling them... All we are looking for is assurance that **** went to a good home. Now, we don't even know if the bird was actually re-homed, or even if he's still alive.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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