ComplaintsforKelty Auto Parts LLC
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This transaction happened 03/28/2023, I am reporting this buisness as Auto Mechanic/Shop Negligence, On March I took my s2k In for a timing chain repair, The shop took around 2-3 months to repair it and when I got the car back he not only replaced the timing chain but also replaced other things such as Camshafts and the head as he said the head looked warped(witch you cant tell unless looked at by a machine) and also said the cams are bad(Note they where looked at looked like they where never replaced ) And to sum it up he charged close to 1,0000 on all of these parts and later on when the car broke down, we had it taken to a different repair shop and the mechanic noted a lot of the things he said he did, where never true as he said he replaced the camshafts, and the head and looking further we see the cams werent replaced and timing chain was cheap, so figuring this out we asked for receipts on the parts and we asked for the Warrenty that was given and he said he is not willing to offer it anymore , and doesnt wanna comply and man up the actions of witch he did, We asked for the old head and he said he has to look for it, he doesnt wanna give us a refund or help pitch in for the work to repair the car even tho the work is his work and his own mistakes, *** I want to file a complaint or *** this company for Auto Mechanic/Shop Negligence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.