Business ProfileforBanner Bank

I am writing to bring to your attention a concerning matter regarding my recent experience with Banner Bank. Upon attempting to access my online banking portal today, I discovered that my checking account was inaccessible. After contacting the local branch, I was informed that my account had been charged off on April 1st due to an overdraft of $148, of which I was previously unaware.I wish to express my deep dissatisfaction with the handling of this situation. Despite my preferred contact methods being phone or email, I did not receive any notification regarding the overdraft. As someone who does not regularly utilize the online banking platform associated with this account, I was unaware of the overdraft until today's incident.Furthermore, it is disconcerting that my account was charged off after only 30 days of delinquency, a timeframe significantly shorter than industry standards for such actions. Typically, financial institutions allow 120 to 180 days before resorting to such drastic measures. I believe this rapid action, combined with the lack of notification, has unnecessarily escalated the situation.Given that my checking account is vital for my business operations, including transaction monitoring and tax filing, I urgently request that access to it be restored. Additionally, I am committed to resolving the outstanding balance and would appreciate the removal of the charge off from my credit report once the matter is resolved.I trust that Banner Bank will take the necessary steps to rectify this situation promptly