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ComplaintsforA Perfect Detail LLC
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Complaint Details
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Initial Complaint
04/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had work done by technician ******. We requested a basic clean and ozone treatment. I may have set my standards too high, but the initial job was not done well. They immediately responded to my concerns and sent him back to finish his job. He was able to come back and run the ozone for longer and clean the spots I pointed out. Unfortunately I wasn't able to point out every single spot the second trip out, and my inquiries went unanswered about the work that was not done until leaving a ****** review. I was then told that we would have a technician come out and redo the Ozone treatment. This was set to be done on 4/18/2022 at 8am. Nobody showed up to complete the treatment that was scheduled. All of my requests to the business have gone unanswered. Invoice Number:915710 Invoice Date:Mar 22, 2022 ************************************************* ************ *****************************, *********************** ********************** ***************** Detail - SINT - 4 Door Sedan/Small Crossover$225.00 Year-2018 ************* Jeep rubicon Color-Black Detailed Interior Vacuum Trunk/Cargo Area Clean Interior Surfaces Condition Doors/Dash Clean Console/Cup Holders Dust Vents/Gauges Shampoo Floor Mats Shampoo Carpets Shampoo Seats Deodorize Interior *To reduce the time of service, please remove all personal belongings and trash inside cab, trunk area and middle console and glove box. Anything that is left will be put into a ziploc bag.*Interior - ***** Services - Smoke Odor Remediation$200.00 Carpet, Upholstery, Headliner (etc) neutralized & surfaces extracted for smoke damage and smoke odor remediation including Ozone treatment for HVAC system and cabin. Recommended customer to replace cabin air filter for complete odor remediation as well.Quoted $100-200 Depending upon condition Subtotal$425.00 Tip$42.50 Amount Paid$467.50 Payment MethodMarch 22, 2022 **** x557210:52am
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.