ComplaintsforBear Creek Tree Service
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
MAY 1,2023 REMOVAL OF 6 HEMLOCK ****S, ROOTS/ROCKS,DEBRIS LEVELING OF DIRT, DELIVERY OF LOGS,***** GRINDING $3000 DEPOSIT BY CREDIT CARD (APPROVED FOR A ONE TIME TRANSACTION ONLY) 5/8/23 POSTED $4941.44 CASHIER CHECK OVERNIGHTED 5/24/23 VIA *** TRACKING #1Z8E19V7A296061568 COMPLAINT:*THREATED BY **** SHE WILL BE PUTTING A LIEN ON MY HOUSE UNTIL PAYMENT IS PAID IN FULL *FRAUD CHARGES TO MY CREDIT CARD FOR $4941.44 THAT WAS NOT AUTHORIZED NOR DID I GET NOTICE FROM **** THAT SHE WAS CHARGING MY CREDIT CARD.*BILLED ABOVE THE ESTIMATED AMOUNT AFTER *** BEING COMPLETED WITHOUT NOTICE OF INCREASE UNTIL INVOICE WAS SUBMITTED FOR PAYMENT. TOOK SEVERAL PHONE CALLS TO GET BILL TO WHAT ORIGINAL ESTIMATE WAS PREVIOUSLY AGREED UPON FROM A CONFIRMED EMAIL.*PAYMENT IN AMOUNT OF $2319.85 FIXING SPRINKLER SYSTEM TO WHAT IS WAS BEFORE THE **** REMOVAL *PAYMENT IN AMOUNT OF $1829.84 FOR REPLACEMENT OF DAMAGED SEPTIC DRAIN FIELD CAPS *REMOVAL OF LIEN ON MY HOUSE(IF PLACED)*NOT TAKING RESPONSIBILITY OF DAMAGES *LEAVING HEAVY EQUIPMENT IN MY PROPERTY FOR 1 WEEK *LEAVING IN THE MIDDLE OF A *** TO DO ANOTHER ***, NOT PROFESSIONAL AT ALL WITHOUT ANY EXPLANATIONS *PAYMENT OF ALL FEE'S ASSOCIATED WITH TAKING THIS TO COURT, TBD EXPANATION OF COMPLAINT:DAMAGES TO SEPTIC DRAIN FIELD CAPS THAT WERE RUNNED OVER AND BURIED AND SPRINKLER HEADS RIPPED OFF AND BURIED UNDER COMPACTED DIRT **** CAME OUT IMMEDIATELY AFTER *** COMPLETED AND WAS NOTIFIED OF SEPTIC/IRRIGATION DAMAGES AND SAID THERE WAS NO WAY OF COMPLETING THE *** WITHOUT RUNNING OVER THESE AREAS AND THEY SHOULD OF NEVER TAKEN THE ***. THEY WERE NOTIFIED OF SEPTIC TANKS/DRAIN ************ ALONG WITH SPRINKLER SYSTEM UPON BIDDING FOR THE ***. THEY WERE 1 OF 2 COMPANIES THAT SAID THEY COULD WORK AROUND SEPTIC/SPRINKLER SYSTEMS.
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Contact Information
Woodinville, WA 98077-5934
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.