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          Friendly Automotive West has 1 locations, listed below.

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            Business ProfileFriendly Automotive West

            Auto Maintenance

            Contact Information

            5812 Summitview Ave

            Yakima, WA 98908-3042

            Visit Website
            (509) 966-1090

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers auto repair and service.

            Business Details

            Location of This Business
            5812 Summitview Ave, Yakima, WA 98908-3042
            BBB File Opened:
            1/20/2010
            Years in Business:
            14
            Business Started:
            11/1/2009
            Business Started Locally:
            11/1/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Felix Rifa
            • Rifa Felix
            • Uhaul @ Friendly Automative West
            • Friendly Automotive & Tires
            Business Management
            • Mr. Felix Rifa, Owner
            Contact Information

            Principal

            • Mr. Felix Rifa, Owner

            Customer Contact

            • Mr. Felix Rifa, Owner
            Additional Contact Information

            Fax Numbers

            • (509) 965-8660
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/26/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a new car from ************** as well as adding an extended warranty coverage on the vehicle. Shortly after purchasing the new vehicle, I was having some engine issues and took the car to get fixed at friendly Automotive. They not only didn't fix or check the issue the warranty company directly told them to fix, they laughed at me when I asked to make this right after paying for their services. I have not had a running vehicle for over a month. The warranty company states that Friendly Automotive needs to fix their mistakes and they have yet to so nor have they answered any of my calls. My livelihood depends on my ability to drive.
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Claudia W.

            05/13/2022

            They replaced my battery costing $133.93 and charged me $82.20 to put it in and $5.07 for supplies.?

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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