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Find a Location

OfferUp, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OfferUp, Inc.

      Yarrow Point, WA 98004

    • OfferUp, Inc.

      227 Bellevue Way NE Ste 57 Bellevue, WA 98004-5721

    Business ProfileforOfferUp, Inc.

    Ecommerce
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 142 Customer Reviews

    Customer Complaints

    1,013 complaints closed in last 3 years

    307 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers peer to peer marketplace services.

    Products & Services

    Online Services

    Business Details

    This is a multi-location business.

    Find a Location

    OfferUp, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • OfferUp, Inc.

        Yarrow Point, WA 98004

      • OfferUp, Inc.

        227 Bellevue Way NE Ste 57 Bellevue, WA 98004-5721

      Location of This Business
      Yarrow Point, WA 98004
      BBB File Opened:
      10/16/2014
      Years in Business:
      11
      Business Started:
      7/8/2013
      Business Incorporated:
      7/8/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Nick Huzar, President
      • Mr. Jeff Jordan, Principal
      • OfferUp Support
      Contact Information

      Principal

      • Mr. Nick Huzar, President
      • Mr. Jeff Jordan, Principal
      • OfferUp Support

      Customer Contact

      • OfferUp Support

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      1,013 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On July 1st I submitted a detailed ad with photos describing my professionally safe and legal standard 2lb cylinder of R22 refrigerent, offering to sell it at a discounted amount of $350 for cash value, to any independent and certified epa tech. Listed on the app, Offer Up, **** located in *******************I accepted their advertised promotion for a Feature 3 day advertisement offer to me, beginning on 7/1/2024. For the amount of $8.65 total via ****** Play.Within an hour they withdrew my advertisement R22, 2lbs, 350 Cash due to it not being within their guidelines. Yet they refused to return my 3 day feature fee of $8.65, which they gladly accepted during my morning coffee.Later, I requested for them to return my fee by email.They refused again to return my fee, yet threatened to bar me instead, with their warning review email, for excessive removal of ads. Which is a blatant lie, because this is the only time ever that they've decided to create more trouble for me, because I live in a conservative state and much different than their home town. I know of their poorly biased opinions and wrongful attitude, because I served this country in the ***, before moving to *****, from my home in **********, ***** if they choose to close my account on **********************, I will simply move over to the more reasonable ******** marketplace. which accepted my advertisement, the same day with no trouble or threats towards me.I'm only simply asking for my 3 day feature offer fee, which they easily took from me. And to be returned in regards to my honorable request, with no personal bias towards me again.****************************
      Read More

      Customer Reviews

      142 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gretchen S

      2 stars

      06/27/2024

      Decent experience with sellers, but terrible experience with platform and the lack of customer support. They claim to have a "2 Day purchase protection", but only reroute you back to the seller over and over. They then respond with secret (undisclosed) policies regarding shipping and refunds that they don't tell you about until there is a problem. "***", who finally responded to my multiple messages days later, informed me that they have some 15-day policy whereas 'if the item is in transit and get scanned every 15 days they do not have to refund it until it stops getting scanned for more than 15 days'. They claimed that is a **** policy which I've never seen on **** or on the OfferUp website. *****, I'm only filing a review because I already got my bank to settle the matter over night. But I want other people to know that this selling site is pretty scammy from what I have experienced. This is not the first time I've had problems like this trying to buy something on OfferUp. I won't be using that site anymore. I'd rather pay the fees on **** and feel safer than ever go to OfferUp again.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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