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Master Spa Parts Inc. has 1 locations, listed below.

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    Customer ReviewsforMaster Spa Parts Inc.

    Hot Tub Parts
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    101 Customer Reviews

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    • Review from Kelly A

      5 stars

      09/19/2024

      The website is user friendly. The part was shipped quickly and delivered without problems.
    • Review from Michael W

      5 stars

      09/19/2024

      Great selection of products and fair prices. Always shipped quickly.
    • Review from John R

      5 stars

      08/29/2024

      Awesome service! Have been using MSP for years. Have purchased everything from chemicals, covers, pillow replacements, motors and boards. The tub is at least 16 years old and MSP keeps it going!
    • Review from Brendan C

      5 stars

      08/26/2024

      Love working with Master Spa for parts for my tub. Ordering online is easy and Ive used this multiple times for filter replacement.
    • Review from Ron T

      5 stars

      08/25/2024

      Easy web page to order from and items came in about 5 days with the regular shipping.
    • Review from Dona S

      5 stars

      08/19/2024

      This was easy to put together and works great. The hot tub cover is bigger then I am, so this will help me open and close it. My hubby is a machinist and he was very picky as to what i ordered. He saw the box design on the bottom and he was sold on this style for better stability. I had been shopping on Amazon and there was some that were less money, looked the same style but they didn't have the durability he wanted. He didn't mind paying a little more for something that will last a long time.We had ordered the "CoverMate II Understyle" and we would recommend this as a good purchase.
    • Review from Zachary H

      5 stars

      08/17/2024

      Order arrived on time and was accurate. Great customer experience
    • Review from Brian J

      1 star

      08/09/2024

      MASTER BLASTER FOOT JET THIS REVIEW REFLECTS AND EVALUATES THE MASTER BLASTER FOOT JET ONLY First let me say i have been a loyal and satisfied customer of the twilight series for over 20 years. The customer service and product has done me well. I recently moved and replaced a 6.2 with a 67.25 because of space limitation. I am obviously happy with the twilight series as I had options and stayed with this model and company. This is where my dissatisfaction arises. I am on my 4th replacement (dealer installed) of the master Blaster foot jet 67.25 series in less than two years. unfortunately we haven't used the feature in this last one that broke and awoke to find it floating on Top. Master Spa’s response is in agreement that this is a common problem, most likely an engineering defect. This feature defect will most likely make me reconsider buying a Master spa product in the feature. Thoughtfully submitted ** *** **************
    • Review from Lore H

      5 stars

      08/05/2024

      My spa filters are perfect, arrived quickly and the jet cleaner as well! Will continue to purchase!
    • Review from Ellen T

      5 stars

      08/03/2024

      My order came in on time. It arrived right before I was heading out the door to the airport, but looks like the exact item I needed and hoped I was ordering. Im very pleased.

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