Business ProfileforHeartwood Homes Assisted Living

As of July 28th ************************* owner of Heartwood Homes sent a invoice stating he wanted to increase my mothers monthly rent to $12,000 a month from $8,725. ************************* reason for the increase is as follows quote" with a very recent reassessment of your Mother's change in condition, Level of care needs, and the added time communicating with POA, and outside agencies all in the care of resident, we found it necessary to increase their current monthly rate. I tried to talk to ************************* in telling him that the $12,000 a month in increased rent was absurd, and ridiculous amount of money and by me being my mothers medical POA and the fact I have toured many facilities that provides the same level of care as Heartwood Homes did'nt even come close to a $12,000 quote and at this rate, this is hardly not a fair market value price. When ************************* sent me the invoice for $12,000 the only assessments he sent me were from January, and March of 2022. Having said that the invoice is dated 7-28-2022 therefore the assessments he sent sent me are not hardly recent at all. When I admitted my mother in at Heartwood back in January of 2022 the original monthy draw was $7,600. My *********************** is my moms financial POA and when Heartwood increased the monthly rate to $8,725 Heartwood never sent ***** a notice of increase or current invoice stating the reason for the increase. By me being a painting contractor here in the Fox Valley area I am very familiar with fair market value pricing and this $12,000 a month increase is not only a fair market vale price, but this is certainly price gouging! In closing I'd also like to include that the rent were paying does equate to the level of service we are getting in return considering at one point and time my mother was being ****** sedated with medication which caused my mother to be a high fall risk. I do not have the ability to upload documents as all my documents are manual records. Please contact me with a fax number Please.