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ComplaintsforPinoy Mini-Market
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to the Pinoy Mini-Mart at about 3:55PM on November 11, 2022. I purchased some egg rolls and when I went to pay for my order the owner said I could pay with credit card. I gave him my card and as I was leaving I noticed he had grabbed a notebook and was by the credit card reader writing things down. I went back into the store and asked what he was writing down. He said sometimes there reader goes down maybe for a couple days and that is why he is writing the information in the notebook. There were many pages completed. I thought it seemed odd he would be writing down credit card information. The address on my receipt is also an incorrect address from what I saw when I looked up the business online. The address on my receipt shows ***************************************. There is also a time discrepancy. The time on the receipt shows 2:09PM and I was there at the 3:55PM time frame as he specfically stated they shut the fryer down at 4:00PM. I called the ****** ************************ and spoke to *************************** and he suggested I contact the BBB.Business response
11/23/2022
see attached
I want to address each of these concerns. Merchant address
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.