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ComplaintsforJHW Properties LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I co-signed an apartment for my daughter, my daughter landlord had extreme rules. They mutually decided to end lease. There were a few damages, hole in wood door, and such. I recognize they needed to be paid for. The landlord kept 690 security deposit then 9 weeks after they moved out notified me an additional **** was due. I did after multiple attempts get 6 pictures of damage. No itemized damage statement or work receipts. He did say it cost 900 to clean but included only a pic of a dirty fridge. I have expressed shock the damages were so much and have told him they are inflated. He threatens to *** anf threatens me by email and phone. I have paid 300 more. I dont want court but, I cannot pay 300 monthly he wants. I am also tired of the calls, emails. There is no way the damages hit **** but I did try to pay and resolve. I cannot resolve obviously. I cannot handle the harassment anymore eitherBusiness response
11/01/2021
She co-signed on a lease for an apartment for her kids that was damaged. She agreed to payments and then she stopped. We tried to get ahold of her but she is not responding. We will be going to court.Customer response
11/01/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
From day 1 I have respectfully stated the pricing on damages was inflated and did not match pictures of damages. I never disputed I agreed to pay to avoid court. But as I said I cannot pay 300 a month. Nobody could pay such an amount. Also I have not ignored any calls, I have responded to calls and emails. But the calls and emails have been threats and harassment. I have tried to be civil and have paid **** dollars already. The defendant has a long history of suing people for damages, I believe he inflated the amounts to make a profit. I will bring the pics I received to court and we can discuss there. Thank ***
[Please type your response here.]
Regards,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.