ComplaintsforJourney to Wellness
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
My stepfather (***********************) was diagnosed with terminal rectal/colon cancer in June 2022 and began doing wellness "treatments" shortly after with ********************* at Journey to Wellness in *******, **. She does various energy/light "treatments" and given my stepfather all sorts of "drugs" which she continues to claim will cure him of cancer, even though oncologist scans have continued to show the cancer spreading throughout his body. Her claim is that "she's never had a patient die from cancer, they only die when they quit doing treatments with me." She "prescribing" dog and horse de-wormers and CBD oils which she's getting from MI since she says they're illegal to purchase in **. One of the light treatments machines (a "****" machine) she uses in treatments she constantly says she's not even licensed to use. My stepfather has less than a month to live according to the hospice care he's under and can't hold a constant thought or make any decisions at this point. My mother (***********************) has taken over all communication with ****** since March 2023. ****** has been refusing since early March to release any information regarding which account she's drawing payments from (**** can't coherently give ** that information so we don't know if it's a bank account or a credit card), receipts for treatments and "drugs" she's given ****, and not taking back horse ********* and other "drugs" that she forced on **** and aren't being used. She's basically using **** as a cash cow and he's buying into it because she's claiming it will cure his cancer and he's not in his right mind to be making any of these decisions. My mother repeatedly has asked for his billing information and as of 4/10/23 ****** now is saying she'll only give that when **** has passed. She has documented all that she can in this process and would be able to share this information with you, I'm filing the complain on her behalf since she's more that busy with ****** hospice care.Customer response
04/11/2023
My stepfather is elderly and also is currently incapacitated. Hes known hes had cancer for over a year now and in the state hes in now sadly he has to be reminded multiple times daily that he has cancer and thats why hes in so much pain and has to take the painkillers prescribed by his hospice.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.