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Paul's Auto Service and Sales has 1 locations, listed below.

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    Business ProfileforPaul's Auto Service and Sales

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    210 E Park Ave, Chippewa Fls, WI 54729
    BBB File Opened:
    12/7/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchase a 2005 530i *** from Pauls Auto Service and Sales 06/22/2021. Before purchasing I had been in contact with **** for about 3 months about the work being done on the vehicle. I also gave him 280 for purchase of tires during this time. He told me he was getting the vehicle in top condition before he would let me even drive it. He told me he was putting new brakes, new tires, doing an oil change, replacing the battery, and taking it to *********** to run a computer diagnostics test done. Only thing **** actually did was put new tires on car. The first time I was even able to drive the vehicle was only after paying **** first. I paid a total of **** for the vehicle. The other **** was paid in 2 days. The first day of having the car it started just fine. The next morning it would not start. I put it on a battery pack to get it started every day for 4-5 days. Finally **** replaced the battery for the "second" time. After another battery it worked for few more days, then camping the car completely shut down and would not turn over at all. This was the 4th July. I brought the car (once able) straight to ****** shop. He told me then it was the starter. **** did not even order the part till the 13th of July and I did not get car back until the 21st. After arguing I did not pay for the repair and he told me I am now past the 30 days that he's required to fix any more issues. Also at time of purchase and after each time in shop he told me I had to baby it when taking off for about 300 miles. ***** a week after I brought it to another shop where I was told my transmission was failing. I then asked to return the car and get my money back. He then blocked me. It lasted another 2 weeks then it completely failed. Once able I had it towed and had purchased new transmission and had it installed. It is back in shop with no heat and more. **** put some sealant for temp heater fix that should never be done in any vehicle. Still more repairs to be done
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