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Find a Location

Mazatlan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mazatlan

      601 Milwaukee St Delafield, WI 53018-1517

    Business ProfileforMazatlan

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    601 Milwaukee St, Delafield, WI 53018-1517
    BBB File Opened:
    9/19/2023
    Hours of Operation

    Primary

    M:
    11:00 AM - 9:00 PM
    T:
    11:00 AM - 9:00 PM
    W:
    11:00 AM - 9:00 PM
    Th:
    11:00 AM - 9:00 PM
    F:
    11:00 AM - 10:00 PM
    Sa:
    11:00 AM - 10:00 PM
    Su:
    11:00 AM - 9:00 PM
    Business Management
    • Mario Flores, Owner
    Contact Information

    Principal

    • Mario Flores, Owner

    Customer Contact

    • Mario Flores, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Went to this restaurant on Friday the 15 for lunch with boyfriend. Paid with credit card but leave cash tip on tablet write in receipt cash on table the total was *****. Today Monday the 18 th got a alert from credit card. Amount changed. A **** tip was added. I called credit card company. They said we can dispute when it post cuz it fraud. I didn't authorize 8 bucks. They said talk to businesss2. So I went there at 11 am. The waiter that committed the fraud was there and to my shock he said he was the manager. He admitted it and said he couldn't find the cash On table so he wrote a tip in on recipet.l he gave me the tip money back but kept changing his story. Even said I gave him low tip then back 2 couldn't find cash. I said So u committed fraud. He then got weird kept laughing and making weird faces. I ended up saying mean things to him. And calling cops When he did give me the tip money it was out of the register. Not his own pocket and he gave me a different receipt Took the old one. But I have pictures of the original so he can't pull More fraud anyways the police came. He changed story agian to them and cops said I shouldn't call him out his name. But I was so shocked a manager would do this. I did find out he lied cops said he not manager. Just was in charge .. I emailed ( cops said call ****** he the owner)Owner like cops said to do and they said have bank deal With this..The fraud thing he did I'm concerned he has done this to a lot of people And I found out he claims to not now English well but was speaking perfect English tell I mentioned police. And he started recording me and that's why he waslaughing and acting off and weird. To me playing games and got the best of me .. now I have to get new card. Cuz he adding tips to my card and has access to my card. Then he kept receipt today and gave me a different one. So I'm thinking he changed that receipt 2 Cuz he showed The ?? Something and made up a weird story this is all very disturbing and owner has not emailed Me back. I don't think he cares

    Customer Reviews

    0 Customer Reviews

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