ComplaintsforChippewa Valley Insulation LLC
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Complaint Details
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Initial Complaint
11/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We were given a bid at the beginning of 2021 for work in a new build for basement framing, insulation, stairs, garage, and front/back door steps. We told him we would be ready for him to start mid July with the timeline of the house builder. We really struggled getting a hold of ****** (contractor we hired for the basement/garage work). We were able to contact him and meet out at the land to get a more accurate bid for the work he would be doing for us. We measured the garage and talked about doors and windows....how many and size. I specifically said I wanted a more accurate bid based off what we were looking for because his first bid was more generic. It took months to get that second bid and it was an exact copy of the first bid but was 30k more than the first bid. When I asked him about it, he said he over bid us so we would have wiggle room. I told him I wanted something realistic based off what we talked about and request him to redo it....I am still waiting for that. That was 3 months ago and I have requested it multiple times. I found out I was pregnant, shortly after starting this project. Everyone was aware and knew I wanted to be in the house before the due date. ****** suggested that we request for a temporary move in permit from the inspector. So ****** can focus on getting the basement work done and stairs built, we can move in, and then he can work on the front/back door steps and garage. We agreed and the inspector gave us a due date for the garage to be finished by the end of November. We are almost half way through November and we are still in the same spot with our garage that we were at in the beginning of September. He stated not being able to start work in August because of covid illness...and just used the excuse again in October. Other excuses included material (which is his fault when he doesn't order them), funeral- twice, and hunting trip. I feel like he's trying to scam me. I feel like he doesn't want to work anymore. I'm upset.
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
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TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.