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Find a Location

JJ Maintenance and Remodel, LLC has 1 locations, listed below.

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    Business ProfileforJJ Maintenance and Remodel, LLC

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    JJ Maintenance and Remodel, LLC offers remodeling services.  Services include: concrete driveways, concrete removal, landscaping, snow removal, roofing repairs, siding, windows, kitchens, bathrooms, basements and general home improvements.

    Business Details

    Location of This Business
    N7180 Sylvan Ln, Elkhorn, WI 53121-3011
    BBB File Opened:
    10/3/2016
    Years in Business:
    10
    Business Started:
    9/11/2013
    Business Started Locally:
    9/11/2013
    Business Incorporated:
    9/11/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Jamie J. Morin, Owner
    • Sara H. Morin, Owner
    Contact Information

    Principal

    • Jamie J. Morin, Owner
    • Sara H. Morin, Owner

    Customer Contact

    • Jamie J. Morin, Owner
    • Sara H. Morin, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 364-2333
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To show that before I had the work done by ********************* JJ MAINTENANCE & REMODELING LLC the boards were straight. He lied and said they were uneven before he started his work when in fact he did a horrible job they were all uneven.This business did a horrible job on our deck. My husband is a retired veteran and disabled. I am 75 years old this owner *************** us $500 for work not done. He sent another contract to me fudging the numbers so it looks like he doesnt owe me any money. he sent another contract that doesnt have my signature on it as does the first one where it clearly shows he did not fulfill his contract and owes me $500. He is very dishonest and will only come to pick up the wood thrown all over my yard with the police ****** keep in mind, disabled vet, and 75-year-old woman. What does that tell you about his credibility?Pictures depicting the job I received fro ********************* the owner. Ill include the estimate I signed and sent a check for half the amount before he would start the job which is what most companies do and he held on to it until job started. He gave me the date he was to start but didnt respond to me when I asked him for a heads up time wise so I could unlock gate for access to deck and asked for a time so I could contain my dogs. Didnt respond just showed up at 6:30 am.We had discussed when he replaced my deck steps I had extra composite to use as the steps had holes and old glue on them.He replaced the steps with the old steps didnt touch the extra composite boards I se out for him. And the top area of the deck, when he put the deck boards back they are uneven as my pictures will show. He said they were like that before which is untrue as I have pictures before back in April showing they were even.He was to replace three panels of privacy fence which he did but only anchored with screws through the 4x4 boards and screwed into rotten wood.Ill attach the pictures and copies of our checks and youll be able to see how he fudged the numbers. He put on his second estimate $250 for removing a railing and that was never done. Also added $250 for a board which NEVER was included in original estimate. Estimate was $4,350. Youll see after adding our two payments and subtracting the $250 for the fence he didnt touch and the $800 charge for painting railings and privacy panels which he didnt do amounts to him owing us $500!If you need anymore clarification maybe if we have a phone conversation I can answer any questions.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Colleen P

    1 star

    07/26/2023

    We have a deck that needed restoration as the joists were rotting therefore the composite decking boards were not safe. Our steps had the same issue as did the privacy fence. I hired him through Thumbtack and am dealing with them to resolve the issues with his workmanship. Boards are uneven, attached privacy fence to rotten 2x12 stringer as well as anchoring the braces with screws. Left all the debris thrown all over and charged me $800 to paint railings and privacy fence which was not done! Stay away from this company!!!! One star for showing up!

    Customer Response

    08/09/2023

    This company did a horrible job and customer service is terrible. I sent half of deposit in as agreed on. He gave me a start date but I asked specifically a time as I had to unlock gate so he could gain access and put my dogs away. No time just shoes up 6:30am. I was showering and keeping dogs in as on doesnt like strangers and is well over 100 lbs. my husband is a disabled vet and couldnt go outside as they were working on our twenty plus years deck. When through at or about noon I went out but didnt inspect anything as we were talking about adding a metal railing. I left for my appointment. When I got back we had a downpour and didnt look at or walk around till the next day. He put a privacy fence up wher support beams didnt match the one 4x4 which was cut on top and bottom on an angle to look more appealing, they just screwed on. In going through mud and all the wood they left I could see the did address any rot on the 2x12s that were rotten just screwed into rot! Then on ou steps he addressed that issue but were all different lengths! I had some old unuse composite I had stacked on the deck and instead of using the he just stuck the old step back on which were old and full of s**** holes! Left after five hours of work and I didnt Do a walk through just wrote the check as we had plans for a metal railing. Said hed get Back to me with a couple different options. That didnt happen. He just sent another invoice with the railing. He picked out and wanted another half upfront deposit. The next day I did a walk-through because I am 75 years old and it was muddy with wood all over, so I didnt wanna risk falling. I took pictures so my husband could see it and also had my grandson come out who is a production manager for a large company and said it was a **** job. This company sent me a completely different estimate fudging the numbers. My signature doesnt appear on fake contact only the original one I signed! Thumbtack has proof I sent a copy!

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