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Find a Location

Ms. Fix It has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ms. Fix It

      2525 N Elco Rd Fall Creek, WI 54742-9370

    Business ProfileforMs. Fix It

    Handyman

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ms. Fix it offers handyman services.

    Business Details

    Location of This Business
    2525 N Elco Rd, Fall Creek, WI 54742-9370
    BBB File Opened:
    1/12/2021
    Years in Business:
    13
    Business Started:
    5/8/2011
    Business Started Locally:
    5/8/2011
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Krystal Stanton, Owner
    Contact Information

    Principal

    • Krystal Stanton, Owner

    Customer Contact

    • Krystal Stanton, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Ms fix it was hired to renovate 4 hotels rooms and a hallway after water damage occurred. Was hired in August 2021 and was given a check for $3900.00 which was 1/2 for 1 room and entire hallway. Poor communication, finally got ahold of her on November 28, 2021 and she claims she had aurgery and was unable to work. She would start the job in Mid December. Called her again and emailed with no response until January 12, 2022. She said she would drop off supplies and start the following week. After 2 days of her "crew" working I called to come to Paradise Shores. Her crew was smoking in the room, drinking beer and they were not qualified construction workers. They busted the Heat unit in the room which made more of a mess with water spraying everywhere and they took off. I called her she answered the phone and said she would be out in a little while and she would handle her crew workers. She called me the next day and told me she fired them all and she will be sending a new crew the following week. The new crew came in two weeks later they looked like high school kids that were not qualified to do any work. Once their job was complete they asked me to check it and the work that they performed was inadequate. I took videos and I called ******* from Miss fix It and told her that she needed to come out. She told me that she was going to send her ******* he was going to fix everything then she proceeded to send me a **** for $9,000. I emailed her and told her that I was not paying her anything until she came in and looked at what messed up job they did. I gave her until January 31, 2022 to reply to me and she has not. I have for hotel rooms sitting empty and stripped with no work that is finished and I am losing Revenue every single day. I am hiring another company to finish the mess that she started.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shannon J

    1 star

    03/21/2022

    I live out of state, own a lake house and want some renovations done. I scheduled a meeting with Ms. Fix It (Krystal S******) for 22 Dec 21 at 1000 am, waited till 1015, texted to see if she was having a hard time finding the place. She replied she was in the hospital with a relative for four days. She said she would a date for the following week, nothing. I gave her the benefit of the doubt based on her statement of “sick family.” I went back to my home and my mom ended up having the meeting with her in Jan 22. They did a walk thru, a price was set and an agreement was made. She got snippy with my mom when she asked about her license and the sub license (apparently she didn’t measure anything – I just found out). The weekend I signed the contract she sent potential products to use and I made decisions. According to the contract she was scheduled to start Monday, 14 Mar 22. I texted and left a voice mail on key location – no response. I texted again after the date went by – no response. Ms. Fix It no longer has a Facebook page and there is no business website (not sure there ever was one). It has now been a week and we’ve received no indicator she is going to start or do any work. But maybe that is a blessing in disguise especially after I read about the shoddy workmanship she did in other residents. Did I mentioned I paid half the money in a down payment for supplies and I’m sure labor? Right now she is looking at breach of contract and a felony based on the dollar amount alone. I started looking around trying to find something on the web and found the BBB site with six complaints starting in Oct 21 and three along in Mar 22. I’m getting a lawyer and filing against her. I know for a fact she’s had two small claims filed against her in Mar 22. This is leaning more and more towards a scam and one that has occurred for quite a while. She needs to be stopped.


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