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ComplaintsforOak Ridge Mobile Home Community
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Complaint Details
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Initial Complaint
11/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am being billed for water services as part of my rent.. but have no clean water or water pressure. Several complaints filed with ******* the management. My plumber has repeatedly stated its a problem with the well water pressure . I have to buy bottled water as the park manager continues to warn of poor water and to boil it for use. I pay for clean and usable water and yet all year have not been getting. My water drips and it takes over 45 minutes to fill a small sink. This is unacceptable and they continue to do nothing for the residents but collect our money for a service they dont provide. Was never like this with prior management.Business response
12/09/2022
we have tested four times now this is not on our end its on the customers end because when they did another test and four homes around her as well. They did a pressure and static test and it showed what was from the meter. They did discover who worked on her home cut her underbelly so her pipes could be frozen.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.