Business ProfileforPartners in Health Care, Inc.
Additional business information
Partners in Health Care, Inc. was formerly located at 1033 W. College Ave., #103, Appleton, WI 54914.
In September, 2011, the BBB started receiving a pattern of complaints alleging that the company was selling medical insurance. However, what consumers reported receiving was a medical discount card which was practically worthless.
Complainants allege they paid a “one time non-refundable enrollment fee” of $99 and subsequent monthly payments ranging from $119-$514 per month. In part, complainants state they feel the plan was misrepresented because what they received was not insurance.
Gary Kieper responded to nearly all complaints, usually by stating the consumer did not purchase the policy from PIHC, but enrolled through an out of state company. Or, often stating the consumer did not request a refund in the allotted time. Often, Kieper attempted to refer the BBB to the out of state sellers of his program. In responses, Kieper has referred to his company as the “billing and collections company”, the “processing company”, “developers of the product” and the “fulfillment and customer service” entity. Refunds were made in some cases.
However, PIHC continually failed to correct the underlying cause of complaints.
Complaints to the BBB include a large pattern; product misrepresentation, delay in receiving refunds, promised and full refunds not received, dissatisfaction with the product, difficulty in reaching the company, product not received within a specific time frame, non-information regarding the cancellation policy, and inability to cancel.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 520 S. Westland Dr., Grand Chute, WI 54914-8867
- BBB File Opened:
- 7/30/2008
- Business Started:
- 11/14/2005
- Business Incorporated:
- 11/14/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- According to the State of Wisconsin, offering a medical discount plan does not require any type of insurance licensing.
- Type of Entity:
- Corporation
- Alternate Business Name
- Allied Veterans Advisors, Inc.
- TRI Resource Group, Ltd.
- PIHC, Inc.
- Business Management
- Mr. Gary Lee Kieper, President
- Contact Information
Principal
- Mr. Gary Lee Kieper, President
Customer Contact
- Mr. Gary Lee Kieper, President
- Additional Contact Information
Fax Numbers
- (920) 560-5545Primary Fax
Phone Numbers
- (866) 779-0054Other Phone
- (800) 401-3642Other Phone
Email Addresses
- Customer Service
- (920) 560-5545
Customer Complaints
0 Customer Complaints
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