Customer ReviewsforMills Fleet Farm

I bought a Motorcycle Battery from Fleet Farm, when I add Acid and Charged it for a day it did not charge more than 10 volts (bad Cell) I took it back they tested it and said it is good, I took it home and charged it again , the same thing , it would not charge , I took it back , the Manager said sorry we can't do anything with it (means no refund) I lost 61.00 dollars , I know since ***** *** ***** took over everything is very cheap ******* Junk (even ***** they have a rating of 1-10) but since I bought so many stuff from their store they should of exchanged it, since yesterday I never go Back to junkyard FLEET FARM again-- ****** was the same way , avoid Fleet Farm my friend

********************. Can you please tell me what Fleet Farm location you were at? Thank you FF

I was in the woman's clothing department and an older man came up to me and asked, "are you Karen? I said, "no, I'm not." He was also holding a smart phone in his hand. This was disturbing and peculiar because what was he doing in woman's clothing? Clearly I was not an employee as I had my jacket on, and a shopping cart with my purse in the kids' seat. I wonder if he was a floor walker? Either that or a pervert. Not only was he in the woman's dept., he had to go deep into it to find me. I wasn't right off a main aisle. . /

Providing firearms to felons is not a store I want to shop in.

Hello ******, Can you please tell me what Fleet Farm store you were at, in the ladies department. Thank you, FF

I have tried several times to opt out of FF emails, yet I'm still receiving them. I understand other customers have had the same issue. I actually do not want to do any further business with this company.

I really don't appreciate the way your gas stations raise and lower their prices all the time if you're trying to turn away customers that's the way to do it

Hello ****, Thanks for being a Fleet Farm customer !!! Our gas pricing is regulated by ********** we are in. We are only allowed to change the price once in 24 hours and we use our competitors as a guideline. We want to give you the best price possible and that *** mean an occasional change. FF

I'm a local critic for food but recently fleet farm has been on my radar 2 years ago I bought tires and shocks for both my car and my truck spending almost $300.00 only to find out they didn't do some of the work when all was said and done I paid twice for labor that was only done once but it doesn't end there now 5 months later I've had to take my truck to another shop and pay to have the faulty shock replaced again and all fleet farm will do is warrantee the shocks but will not refund the labor that they never did the first time and the second time

**************. Can you please tell me what Fleet Farm location you were at? FF

Hello again **************. I believe you have been contacted by the Sr. **** of Auto and the confusion around this issue has been resolved. Thank you for being a Fleet Farm customer.

Don't get their credit card. If you don't use it for a lengthy time period they will drop your limit down. I took a 25 point hit on my credit score for this. Today they closed my account and I took another 8 point drop. I worked for them for a few years. They are corporate owned and do not care about their employees or shoppers.

Hello **************. Fleet Farm does not provide the actual credit card, we only provide the application for credit. The Fleet Farm credit cards and services are all provided by Sychrony. All concerns regarding your credit and credit card can be addressed with Sychrony at ************. Thank you, FF .

After trying to resolve via email, they are unwilling to fix their email issues. They have even resorted to ignoring my requests. After many attempts to unsubscribe, they are still sending unsolicited emails to me. It appears to be linked to logging into their app, however there is no disclosure that this will automatically enroll you in daily promotional emails. Furthermore, their own Privacy Policy states that you can request to be removed, however unsubscribing via the email link, and sending separate emails have yielded no results.

Hello ********************************, I believe at this time you have been unsubscribed from all of our email points. I do apologize that you were not removed from them all at one time, and you were not intentionally ignored. When you unsubscribe you are taken off the main list, the others generally follow shortly thereafter. Sorry again for your inconvenience. Thank you for being a Fleet Farm customer. FF

Failure to disclose the fee for mandatory wheel alignment ($100) or our warranty is void?? My husband purchased 4 tires (Wrangler Workhorse HT, 275, R55-20) from Fleet Farm Osseo, MN on 11/29/2023 and paid $787.05 in total for the tires only. Buy 3, get 1 free. We were given an estimate of the final charges upon install, which included: Resolute Road Hazard ($63.96) which we declined; Complete Tire Install ($119.96); and MFF Tire Disposal ($19.96). AT NO TIME were we made aware of the $100 alignment charge. We arrived on December 11, 2023 to have tires installed. Again, they tried to charge for the declined service of RESOLUTE ROAD HAZARD. This was corrected. Approx. 3 hours after we dropped off the truck, we received a call from the auto-service worker, stating that an alignment ($100) is needed. If we declined, our warranty would be VOID. With NO CHOICE, my husband gave the A-OK. When we arrived to pick up our truck, we asked if this was a tire warranty or Mills FF warranty -- the auto-service worker said "Mills Fleet Farm warranty". We asked to speak to the manager. He said our warranty for the "TIRES" would have been VOID if we had declined the alignment??? AT NO TIME were we made aware of the possible $100 alignment charge nor did we get a straight answer on which warranty would be voided?? Mills Fleet Farm, Osseo, MN failed to disclose this cost to us, which looks to be mandatory? Mills Fleet Farm Auto Service in Osseo, MN uses deceptive business practices and fails to inform and disclose this ADDED cost to their customers. They are scamming customers with their shady, unethical business tactics. We will never use this business again and warn others to do the same based on our experience and the reason for this review.

Hello Mr. and ***************, Thank you for reaching out regarding your issue at our ************* Auto Center. After review of this issue it was determined that we did everything according to our process and the tire warranty requirements, However, we did not communicate some of the requirements as well as we should have. Please accept our apology in this regard. I believe the store has reached out to you regarding compensation for our error. It is absolutely not our intent to scam, be shady, or unethical. Thank you for bring a Fleet Farm customer, and I hope you will give us another chance. FF

Firearms desk is a complete failure. They are losing business for you. Have cut up card and closing account after only 1 month.

Hello ************************. Can you please tell me what Fleet Farm location you were at? Thank you FF

It was the *********** store. I understand his name is ****. Complete waste of space.

Filed complaint. They said I would receive a phone call. 10 days. Still waiting. Liars

Hello ************************. I apologize for how you feel you were treated at the firearms counter at our *********** store. We have to follow many Federal and State regulations during the purchase of a firearm. This is for your safety and the safety of others. Apparently there was an issue with you not having proper documentation, which is very important for this type of transaction. Please feel free to go back to the store with the correct documentation to purchase your firearm. Thank you for shopping at Fleet Farm. FF

Thank me for not shopping at fleet farm.i have closed my account after less than a month. I will deal with people who want my business not people who are trying to flaunt some type of authority. My wife of 48 years had plenty of identification but they wouldn't even allow her to show it. Your loss. Good bye

I purchased three items on Black Friday, two showed up at my house. The one that didn't show up was a pair of insulated bib overalls. The website said shipped for all three items. I called customer service this morning 12/5/23 to find out what's going on. I was told the overalls were sold out by the time shipping got to my order. I didn't see anything that said limited stock on hand. I emailed Fleet Farm three days ago and never heard anything back so that's why I called. I asked customer service if I could get a rain check for the price on the overalls and they connected me with our local store. I spoke to a manager and she said they cannot honor the Black Friday price. So if I wouldn't have called I would have never known the overalls were never shipped. Customer service is everything to me and Fleet Farm failed miserably in that department. Sad they won't honor a price and absolutely zero communication stating the overalls were out of stock and won't be shipped. I give them zero stars!!

Hello ****. Thanks for letting us know about your Black Friday issue, and very sorry for your inconvenience. I believe you have spoken to Customer ********************** and were able to find resolution. Thank you for being a Fleet Farm customer. Happy Holidays !!

Zero stars bought 4 brand new tires told I have road hazard repair and have I stop in to get a tire fixed was told I need an appointment So now I have to put air in my tires every day for 2 weeks not very pleased with service if I would have known this I wouldve went somewhere else

Mr. ********* At this time we are down quite a few auto technicians in ******** Centers, we apologize for the inconvenience this is causing you. Hopefully we will fill the open positions soon, and your wait time for an appointment will lessen. Thank you for being a Fleet Farm customer. FF