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Business Profile

Health and Wellness

Thedacare, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Thedacare, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Thedacare, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.36/5 stars

    Average of 11 Customer Reviews

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    Review Details

    • Review fromLynne P.

      Date: 04/07/2025

      1 star
      I've been doctoring at Thedacare for several months. I have asked several times that they email me the bill, I don't pay from emails and I don't want my information compromised due to all the spam etc. Thedacare keep emailing the bills, and then finally mails the bills just before they are due. I pay the bills before due. This past month my bill was due April 5, the check came out of my checking account April 4. On April 7 I received an overdue notification. My bill was paid and received buy their processing center before it was due, but since they didn't process it promptly they said I'm late! I call and got the run around so I asked to speak to a supervisor and they refused to speak with me. VERY POOR RUN ORIGINATION.
    • Review fromJason S

      Date: 10/26/2024

      1 star
      I was charged $1000 for a routine yearly check up. If this country fought the ******* over a small rise in taxes for tea and look where we are now. $1000 for a non emergency check up! If this nation can't protect its citizens from doctors and hospitals we should imprison all these criminals.
    • Review fromEllen S

      Date: 07/24/2024

      5 stars
      My husband was admitted for observation on July 17 in rm.570. Everything from the emergency care to being admitted was done professionally and with care. The staff in charge of him: Dr.******, nurse Claire, LPN’s Kandi and Emma showed care and concern, going above and beyond to make sure our stay is comfortable. We commend them all!
    • Review fromDavid P

      Date: 07/05/2024

      1 star
      Since start of July 2024 I have all of a sudden started getting emails from Thedacare asking for prepayment for estimates of medical cost for appointments as far out as Jan 2025. In 19 years with Thedacare they have never asked for prepayment. What's going on? This will cause a lot of anxiety for some folks. This may be legal, but ethically I have issue with it. I pay for services once received and will not be prepaying a dime.
    • Review fromJanice J

      Date: 05/28/2024

      1 star
      The billing system is awful. People be aware and please watch your statements from your ******** and insurance DO NOT SEND THEDA CARE MONEY YOU WONT GET IT BACK IF YOU OVER PAID THEM .
    • Review fromJen C

      Date: 03/03/2024

      1 star
      Word experience of racial profiling and mistreatment, misdiagnosis based on one piece of information, I have ever experienced iny entire life. Was left sitting in an ER room for hours with a child. Upon discharge things were said that we'lre highly inappropriate and much disregard for the presence of a minor. NEVER AGAIN
    • Review fromDillon G

      Date: 11/28/2023

      1 star
      Yes , I have been seeing doctors at Theda care for about 30 years . This year I have been seeing one doctor out of many that have come and gone . ( Mostly bad ones ) I have to warn the public these people are scammers they tried to bill me $500.00 for a 20 minute session , that is $25.00 per minute !!!!! They tried to explain that was due to adjustments for inflation ? They never told me and should have . I can say that only one small story . In the past some of Thedacare's doctors have almost ****** me l two times because of there incompetence , they tried to treat me for a case of (MRSA ) , and did a horrible job . Some so-called doctor from ***** tried to see me about this and , did not test at all , I found out through my wife that it was ( MRSA ) I got ride of that flesh eating bacteria , only form the help of my wife , once I got ride of it they wanted to send me to a specialist . I told them why I got ride of it already . Well I told them , beyond y better judgement , I'll go and see this so-called specialist . Well needless to say they gave me a VERY STRONG ANTIBIOTIC , and I ended up in the emergency ward from Hemorrrhaging internally , that cost me $5000.00 out of pocket , when I called them they said there is nothing they can do . I am getting to the point where I am finding these so-called doctors are scammers they don't want to fix what going on with you . They just want to keep , you coming back so they can charge you over & over again . They are scammers and it's all about the money . One other case was for my back , they never fixed anything and spent $30,000 from 4 doctors and never fixed anything ! To this day I recommend that YOU SHOULD BE VARY WARY of any doctor from Thedacare ******
    • Review fromJay K

      Date: 02/23/2023

      1 star
      Thedacare at Home representatives to include their Supervisor "Stephanie" are underperforming as a Thedacare unit. RE: Cpap and supplies from 4/19 It has been a four month process to simply update to a new face mask that I have used for four years now. First delay was getting an appointment with Fox Valley Pulmonary due to the length of time since seen. Met with my in-person contact at Fox Valley Pulmonary and orders were sent to Thedacare at Home. I was under the impression that once orders were received and reviewed, a new mask would be sent. I stopped in several time at Thedacare at Home located in the clinic wing at Shawano Hospital. Most often this room is not open nor staffed. When I was lucky enough to find the store open with a staff member, I was informed that I need to call Thedacare at Home phone number to order a new mask. I called 800# and placed the order. Then I receive a phone call from another representative who leads with, "We need to find out what's going on. We looked at all of your information and discovered that machine was only in use 2 times in 30 days??? THAT IS INCORRECT INFORMATION. 9 years of data and she makes the 2 times in 30 days statement. What arrives is not the mask but the nose pillow. When I called to inform Thedacare at Home of the error, I was told that they were not able to bill insurance for both. Supervisor Stephanie calls with the same sentiment. I virtually screwed because the package is opened. Not able to return due to package opened only to find an incorrect product. When she calls, she announces that she listened to all phone calls leading up to this point. Again she wanted all responsibility to fall upon me and it would be a $250 out of pocket direct patient bill. Fox Valley Pulmonary representative made it clear that Thedacare at Home has many issues. Thanks Stephanis and Team Thedacare at Home. If you don't believe CPAP to be a life or death proposition, look up Reggie White's demise. Bye!
    • Review fromCarolynn W

      Date: 12/15/2022

      1 star
      Thedacare in Berlin lacks patient care and turns away patients because they have "6 people waiting" ahead of us. I will not be going to Thedacare in Berlin in the future nor any other Thedacare facility.


    • Review fromJennifer B.

      Date: 06/27/2022

      1 star
      I truly don't get their outlandish price gouging. You seem more than likely not to wind up with a Dr and I haven't run across anyone who is board certified. Maybe just the CEO. I am not sure. I had to look it up to see if they were for profit or not.


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