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Find a Location

Backyard Campground LLC has 1 locations, listed below.

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    Business ProfileforBackyard Campground LLC

    Campgrounds

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1263 County Road KK, Gratiot, WI 53541
    BBB File Opened:
    2/13/2024
    Years in Business:
    13
    Business Started:
    3/15/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Nancy Heimann, Registered Agent
    Contact Information

    Principal

    • Nancy Heimann, Registered Agent

    Customer Contact

    • Nancy Heimann, Registered Agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I rented a permanent campsite at Backyard Campgrounds from Oct of 2022 until the middle of April 2023. The owners required a ****** security deposit for the camper to be hooked up to a REQUIRED black holding tank for septic purposes. The owner will not return this deposit to me. I have contacted her through texting the phone number she gave us to use, leaving voice mail, and also through messenger which was also a way she told us to contact them. When I moved the camper out the septic tank was not damaged, mistreated, or was not used for what it was intended to be used for. ***** sent me a message on my phone stating the deposit is used because the tanks have to be professionally cleaned. The owner's husband, ******, is the person to empty those holding tanks during the camper's stay. *****, the owner never said anything about this cleaning cost at the time of paying the deposit. The owners DO NOT give receipts when money is exchanged hands. They have the excuse that the receipt book can't be found or that she is too busy and will drop off the receipt later. The owner kicked me out of the grounds because my 7-year-old grandson jumped into the shallow part of the pool. And started yelling foul words at my 24-year-old granddaughter who asked her to not yell at him like. ***** then came barging into my daughter's camper and started yelling for all of us to get the blank out of the campgrounds and never come back. She then had her so-called security ****** my granddaughter out of the park. My daughter and I hired someone to move the campers out that next week.
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    Customer Reviews

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