ComplaintsforBirchwood & Birchwood Park Apt
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Complaint Details
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Initial Complaint
12/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Apartment manager came to do an inspection for "cleanliness" on November 30th 2022. I got a letter 2 days later stating that our apartment is "unsightly, cluttered, open food and dirty dishes in the kitchen, and our tub and mirror needs attention" it states in our lease that the landlord can come in for maintenance, to show the place to a new buyer or for an emergency. We just had a roommate move out in october so we're in the process of moving and switching things around. We called maintenance about a week prior to get our dishwasher fixed while we were moving stuff in different rooms and making it feel like home. I believe they were the ones that told our apartment manager about the place. We've cleaned the place since then. It just took us a little bit to clean because we both work full time and we don't get home till later in the evening from work around 11pm. I don't appreciate being told that my place looks "unsightly" because there's a few dirty dishes and my mirror and toilet need "immediate" attention.
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Contact Information
Business hours
Today,7:30 AM - 6:00 PM
MMonday | 7:30 AM - 6:00 PM |
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TTuesday | 7:30 AM - 6:00 PM |
WWednesday | 7:30 AM - 6:00 PM |
ThThursday | 7:30 AM - 6:00 PM |
FFriday | 7:30 AM - 6:00 PM |
SaSaturday | 7:30 AM - 6:00 PM |
SuSunday | 7:30 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.