ComplaintsforCole Construction LLC
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Complaint Details
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Initial Complaint
07/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
10/18/2021 I paid *********** 750 dollasrs to repair my pool. He put the job off until the weather changed and promised me first thing in April he would get to it. By june he had put me off enough so that I ask for him to just rreturn my money. He has refused. I am having to *** him for recovery.Initial Complaint
11/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Cole Construction to do some remodeling in my split level home in April 2021. When I asked for a written estimate, I also asked for him to group the steps in order of what tasks would need to be done in what order. I very specifically told him that I would need to proceed in sections because I would not have the cash fast enough to do it all at once and he agreed. So the estimate I received was in 3 phases- the first phase was to be the main level replace the outlets in the kitchen, repair the ceiling above the ceiling fan, install new baseboards and "build in" some free standing book shelves. Just prior to the start of this project, I had ****** install a mantle and subway tile- so I could see his work before agreeing to the rest of the house. I paid him in full in cash ($990) for the installation of the subway tile and the mantle even though he needed to caulk around the subway tile yet(was to be done with rest of phase 1) and there were a couple pieces of trim on the mantle I wanted cut back. Then he proceed to rip up/off all the baseboard in the whole house, rip up carpeting in the upstairs hallway (not approved), He painted my stairwell(which wasn't supposed to be at this point in the project, he painted 3 bedrooms (2 of which weren't agreed upon) & the one I wanted painted had an accent wall that I hadn't decided about yet, but he painted anyway. He installed 7 new interior doors and painted them with flat white- I wanted semi gloss. Between April and May I paid him $5200.00. We agreed to take a break (he had other ************ needed to save up some more money. I reached out in Aug,& and after texting, emailing and calling, finally got a time scheduled in September for him to finish. He never showed up, again I tried to reach out via text- he said he was busy and he would come the following week, never showed and won't respond to any attempt to contact him. Now I have all 3 levels in my house tore apart, and no -one to finish it.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.