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ComplaintsforOneida Hotel
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I received a rate of $0/night as part of a promotion offered to me by Oneida Casino/Radisson. I reserved one night stay for 12/30 at that rate and received a confirmation via email. When I arrived to check-in, the rate was $80/night. I also received a non-invoiced seperate charge of $10 on my credit card bill after check out.Business response
01/10/2024
I emailed ************ and informed him the charges have already been corrected and adjust off of his credit card.
Thank you
Initial Complaint
11/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would like to report suspicious activity for the human resources department at this location. There has been a lot of fraternizing between coworkers in the upper management department. Married or not. These kind of actions shall not be tolerated within the workplace. This doesn't look good for customers. The hiring manager is not equipped for the hiring process of this establishment. The online job application process is non existent!!! There is only basic software that looks extremely out of date. I clicked on the submit application button 3 times before it very slowly "started" to send. People like me are good people just trying to find a good job. If Fraternizing and poor software are just going to be a common thing. I wouldn't advise ANYONE to even think about working here!!!!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.