Business ProfileforSkaleski Moving & Storage, Inc.

I hired Skaleski moving to help pack and load my belonging into a Uhaul truck I rented, so that I could drive the truck myself to ****** (my final destination). The short version of my concern is that, based on direction from his employees, I upgraded from a 20ft truck to a 26ft truck (at the cost of $479.85, plus added fuel costs), which turned out to be entirely unnecessary. In fact, numerous parties along the way commented that I could have likely gotten away with a 16ft truck. After his employees finished loading the Uhaul with my belongings on January 20th and I was able to see the VOLUMES of unused space, I called **** to voice my concern that I had spent nearly $500 more than necessary based on bad advice/direction from his employees. I sent pictures to him as evidence. I am attaching the string of email communication that followed, which contains a better timeline of *************** details to support my request for a refund of the $479.85. I should also note that I ended up spending over $500 more in fuel than expected on the trip, which I attribute in large part to the upgrade in truck size and motor type, again at the direction of Skaleski employees. However, I would be satisfied with the refund for the difference in truck rental price. Lastly, I also want to note that I chose to email **** rather than call him as his email directed because he was very domineering on the phone when I initially expressed my concerns, often cutting me off and talking loudly over me so that I couldn't communicate my thoughts...it felt quite bullying. He tried to tell me it was my fault for listening to his employees, but how was I supposed to know his employees aren't supposed to make recommendations or shouldn't be listened to when telling me I needed to upsize? While, neither his employees or company as a whole financially benefited from the change in truck size, I'm sure it was easier to load a 26ft truck than a 20ft truck, which is my guess as to their advice.