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ComplaintsforSBWire
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company refuses to provide the press release submission services that I paid them for. The company stated that they do not publish press releases that are associated with a FREE email account. They only publish press releases that are associated with BUSINESS email accounts. Since I don't have a business email account, they are not willing to provide the services. Since they are not willing to provide the services, then I want a refund of the fee that I paid them to provide the services. If they can't provide the services that I paid for, then they should not be allowed to KEEP MY MONEY. Please provide a refund to PayPal TRANSACTION# 6CJ645721A231432W. Attached is a screenshot of the email from the company explaining why they cannot publish my press release, and another attachment with my request for a refund that they are refusing to ****** I don't have a BUSINESS email account. I have only a FREE email account. Therefore, a REFUND is the ONLY solution to this issue.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.