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Find a Location

Shawano Medical Transportation Services LLC has 1 locations, listed below.

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    Business ProfileforShawano Medical Transportation Services LLC

    Transportation Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Shawano Medical Transportation Services LLC (SMTS) non-emergency medical transportation in Northeast Wisconsin for medical appointments, hospital discharges, dialysis, special occasions, physical therapy and dental appointments.

    Business Details

    Location of This Business
    808 N Packard Dr, Green Bay, WI 54303
    BBB File Opened:
    9/4/2021
    Years in Business:
    8
    Business Started:
    4/7/2016
    Business Started Locally:
    4/7/2016
    Business Incorporated:
    4/7/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • SMTS
    Business Management
    • Lori A. Brundnicki, Owner
    Contact Information

    Principal

    • Lori A. Brundnicki, Owner

    Customer Contact

    • Lori A. Brundnicki, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary H

    1 star

    02/23/2022

    I called to ask about their service that is contracted with the State of Wisconsin to take my daughter to medical appointments and the woman that answered was very defensive when I asked questions and hung up on me. I called back and a man stating he was the owner asked what he could help me with. I asked him some of the same questions and he was even more defensive, telling me I have a problem, he was taping my phone call etc. Come to find out, he agreed to contract with Veyo to take my daughter to the appointment but he couldn't provide the service that we need. He was telling me more about what he wasn't/couldn't do than what he was able to do. This is very unacceptable for a healthcare/medical service and its a shame the State of Wisconsin forces us to use carriers like this one, that are not in the business of helping the disabled simply get to a Dr. appointment in a friendly, caring manner. If you have a choice, DO NOT use this service. They do not want to be responsible for the patient and told me as such.


    Shawano Medical Transportation Services LLC Response

    03/01/2022

    Although the conversation was unfortunate, this review is not quite transparent. We never provided a service for this person. Our vendor was informed of the phone call and we did file a report of patient behavior. This persons grievance was not substantiated by Veyo.

    Local BBB

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