ComplaintsforCentral Waters Distributing LLC
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Complaint Details
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Initial Complaint
08/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Had a sales rep come to my home and show me the vacuum system. Said I could possibly get financing, we attempted and he left without giving me any of my paperwork. After 2 days I wasnt fully satisfied with the product and began calling around trying to locate the sales rep and because I had no paperwork, it was difficult. After finally getting through to someone, the got the sales rep to contact me who at first gave me the run around then took the product off my hands. I thought there was no further issues until I got phone calls and collections of this on my credit report. I feel that the sales rep failed to inform his company and resold the machine for an added profit to another individual and now my husband and I are the ones who have a negative account on our credit report. This company should be ashamed of themselves!Business response
08/07/2023
Good Morning ******,
Thank you for reaching out. You did not purchase a Rainbow from Central Waters Distributing. You purchased your Rainbow from **********************. The distributors name is *****. I reached out to his supervisor, and they are contacting him. He should be contacting you today to fix your problem your are having.
If you need anything in the future don't hesitate to call.
Take Care,
CoreyCentral Waters Distributing
***************************
*********, ** 54303
************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.