Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Advanced Animal Hospital has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Advanced Animal Hospital

      3374 W. Loomis Rd. Greenfield, WI 53221

    • Advanced Animal Hospital

      3374 W Loomis Rd Greenfield, WI 53221-1129

    Business ProfileforAdvanced Animal Hospital

    Veterinarian
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers veterinarian care for small animals.

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Animal Hospital has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Advanced Animal Hospital

        3374 W. Loomis Rd. Greenfield, WI 53221

      • Advanced Animal Hospital

        3374 W Loomis Rd Greenfield, WI 53221-1129

      Location of This Business
      3374 W. Loomis Rd., Greenfield, WI 53221
      BBB File Opened:
      3/20/2001
      Years in Business:
      24
      Business Started:
      7/1/2000
      Business Started Locally:
      7/1/2000
      Business Incorporated:
      4/3/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Advanced Animal Hospital, Inc.
      Business Management
      • Dr. Vic Dhillon, Owner
      • Ms. Dina Sustachek, Office Manager
      Contact Information

      Principal

      • Dr. Vic Dhillon, Owner

      Customer Contact

      • Ms. Dina Sustachek, Office Manager
      Additional Contact Information

      Fax Numbers

      • (414) 817-1420
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James O

      1 star

      03/15/2024

      **** this place.This place is a scam and they love to play hide the ball in regards to how much a procedure will cost. As well as barely halfass their procedures. My cat needed teeth extracted and the initial estimate was around $900 but jumped to $1200 all together after the procedure. Yes an estimate is only an estimate at the time and could go up because of unforseen circumstances. That's fine.The issue is that the vet halfassed the procedure and left "questionable teeth" that would eventually need extraction later on. IE more cost more money. All the while my cat is still in pain.A while later get another estimate and this one's for roughly $2000. Mind you this place still has the records from the last procedure so it's NOT like they're just shooting in the dark. After a full exam xrays and blood work. The cost magically jumps to $3300. That's not including teeth that'll need to come out in about a year. IE More cost more money.This shows just how much of a **** business and owner it really is as this was a classic bait and switch. Wait until people are a thousand dollars into the procedure then jack up the total to $3300. Either way they're up one thousand and leverage that to make you pay the whole $3300.My cat can barely eat because most of his teeth are bad and need to be pulled. **THEY KNOW THIS**. Yet they still tried extorting an insane amount of money out of me when my pants were down. They knew NOT getting this surgery for my cat is a death sentence. Instead of doing the right thing and going with the estimate while he's already under anesthesia, they decided it's better to be greedy and extort what they can out of me. Knowing full well without surgery my cat will die.**** you and I cant wait until you're out of ******* business.

      Advanced Animal Hospital Response

      04/04/2024

      Thank you for taking the time to provide feedback on your recent experience at Advanced Animal Hospital *********. We apologize for any confusion or dissatisfaction you experienced during your visit.We understand that navigating through veterinary procedures, especially those involving surgery, can be a stressful and emotional journey. We want to address the concerns you raised regarding the pricing of the dental procedure for your beloved cat, ***' Stuff. We strive to be transparent about our pricing, which we thought we had achieved when we discussed the breakdown with you prior to the surgery.We always prioritize our patients' well-being and communicate any potential risks to pet owners. Your cat's pre-surgery blood work flagged some additional health considerations. We apologize if there was any confusion or miscommunication in this regard. We understand that unexpected costs can be challenging, and we are committed to working with our clients to find suitable solutions. Our practice manager and doctor, carefully reviewed the situation and offered a significant discount on the extractions while your cat was under anesthesia. We understand that every pet owner has their unique circumstances and considerations when it comes to their furry companions' health care. We appreciate your feedback as we continuously strive to improve our services and communication with our valued clients. If you have any further concerns or questions, please don't hesitate to reach out to us. Thank you for entrusting us with the care of your pet, and we wish you and your furry friend all the best.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.