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ComplaintsforMason Copper Chase LLC
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Complaint Details
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Initial Complaint
12/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We hired this company to do a pre installation inspection and build plan for a wood burning stove. We charged $******. He gave us a very high estimate for materials and when questioned him (****) he stopped responding all together but first told us our ****** is used up. Very poor customer service and it felt completely like a scam.Business response
01/03/2023
they have a material list of exact what they have to buy for used stove w no parts I gave them diagrams and all for 200 and usually I charge 285
contract invoice stated material list and a code that is all they paid me for.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.