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Find a Location

Sno-Way International, Inc. has 1 locations, listed below.

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    Business ProfileforSno-Way International, Inc.

    Snow Removal Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Snow Plows, Salt Spreaders

    Business Details

    Location of This Business
    120 North Grand Ave., Hartford, WI 53027
    BBB File Opened:
    2/28/2000
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    12/27/1991
    Type of Entity:
    Corporation
    Business Management
    • Mr. Terry Wendorff, Owner
    Contact Information

    Principal

    • Mr. Terry Wendorff, Owner

    Customer Contact

    • Mr. Terry Wendorff, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 673-7409
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a brand new Snow plow in January 2023 made and warrantied by Sno-Way International, Inc., Upon receiving my truck and the snow plow I found the Snow Plow was defective with a problem in its hydraulic system, I contacted the dealer asked for a return and he said he will be over on January 6th 2023 to look at it and fix it, but the dealer never showed up and later he was proven to be a deceptive dealer by CODINGTON County Court in the ********************* File number14SMC23-000108 .I contacted the manufacturer as they are the one that built and warranty the plow, but they also ignoranced returning, exchanging or fixing the plow until I filed a complaint to the BBB (complaint #********) then they sent someone to fix it and that was in august 2023. I didnt use the plow until January ****************************************************************************************** the hydraulic system and the plow has not been fixed. I contacted the manufacturer again and asked for a return, exchange or repair and they want me to take the plow to a dealer- the closest dealer is like 1.5 hours a way from **** told the manufacturer that I can send the plow to a dealer but because its their fault that they built and sold a defective plow then they should pay for the tow truck to send the Plow back and forth to the dealer, the manufacturer refused and wants me to pay the costs of transporting the plow to a dealer myself When I purchased the plow, I paid for a brand-new plow that works perfect but I got a defective plow and very poor quality customer server on top. And one of their managers yelled at me in the parking lot when I met him the first time in august 2023 to look at this defective plow, this manager represents the quality of this company.I believe that I have the right to receive a perfectly working product when I buy it brand new and there shouldnt be a reason for me to accept a defective product.Desired resolution is return the plow and refund my money
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Wisconsin

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