![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforComfort Air Heating & Cooling
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
2-14-2023 $4,065.00 *Contractor required to submit documents to Choice Home Warranty to receive reimbursement of $1,775.00. Contractor to submit rebate form to We Energies to receive rebate of #***.00.*Communicated documentations required to receive reimbursements. Contractor reported that the documents were sent in but as of June 23,2023, Choice Home Warranty communicated the contractor has not provided necessary documentation for reimbursement.*Choice Home Warranty Claim #********* *Contractor: ***********************Customer response
07/19/2023
I paid ***********************, the owner and contractor of Comfort Air Heating and Cooling in full $4,065.00.Business response
08/10/2023
To whom it may concern, attached is a link description of the type of company Choice Home Warranty which were dealing with. Before work on the new furnace was installed, I notified the homeowner that I would install the new gas furnace professionally only if it was paid for. When Choice Home Warranty actually decides to pay their share is anyones guess. They owe contractors across the country anywhere from $1,000.00 to $75,000.00. Choice Home Warranty should be shut down by the ************* Attorney General.
Sincerely, ***********************/Comfort Air Heating and Cooling
************************************************************************************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.