Reviews

Review Details

• Review fromChandra G

  Date: 04/04/2025

  1 star
  To Whom It May Concern:I am writing to file a formal complaint against ************* Name], located at [Company Address], regarding a predatory loan with an excessive interest rate that I believe violates ******* state law.I obtained a $750 loan from Crane Financial. Upon reviewing the loan documentation, I discovered that the APR being charged is ******%. This rate dramatically exceeds *******'s legal interest rate cap of 30% for consumer loans under $3,000 as established by ******* Statutes Chapter 516 (Consumer Finance Act).The details of my experience are as follows:- Loan amount: $750 - APR charged: ******%I've made seven payments in full not one late. My balance is $643.77. I believe this interest rate is not only excessive but illegal under ******* state law. This appears to be a violation of *******'s usury laws designed to protect consumers from predatory lending practices.I am requesting:1. An immediate reduction of the interest rate to comply with *******'s legal limits 2. Refund of any excess interest already paid 3. Correction of any negative credit reporting related to this loan I have attached copies of relevant documentation, including loan agreement, receipt of payments, and the remaining balance of the loan.I appreciate your assistance in resolving this matter. I authorize the BBB to share this complaint with the business and to publish it on the BBB website if necessary.Should you need any additional information, please contact me using the information provided above.

• Review fromAmanda S.

  Date: 04/04/2025

  1 star
  This is a short term loan, I am in a jam need the money now kind of place as it is... they approved me for the loan and I accepted but only needed so much so I slide the scale down to that. I accepted the outrageous amount of fees and interest I would have to pay if I made the bi-weekly payments that they would automatically take out of my check. I go through the whole process of acceptance, filing out my bank information so they can directly deposit the money AND they can pull theirs when payday comes.. they connect to my bank and "look" at it and come back at me and say, yea, no thank you, sorry we can't help you. Um, I am sorry, you already approved me and now you are saying no? I have no over drafts, nothing has bounced, no issues on my account and I am direct deposit with a good pay check. But how can you come back after telling me I was approved then say no??

• Review fromTatiana H

  Date: 02/18/2025

  1 star
  They do not even deserve 1 star they tell you that you are approved and all of a sudden they are not compatible with my bank after you sign every thing and now I am not able to get a loan they are ******** liers so don't get a loan with them my bank is a credit union not a false bank

• Review fromJohn I

  Date: 11/26/2024

  1 star
  Predatory lending should be against the law.They use intimidation to try and get you to accept a horrible loan of.700% I.E. 3600$ to borrow 600.Someone needs to start a class action law suit against them.

• Review fromTerri G

  Date: 11/15/2024

  1 star
  I have never heard of this company nor received a loan from them. Today I received an email saying they were going to attach my wages for non-payment of a loan. When I called to dispute this, they wanted my personal info and asked for my social security number which I refused to give to a company that I am not affiliated with. They then apologized and said I was a victim of fraud and sent me some identity theft affidavit to fill out and send back to them. How is this possible that a company can do this?

• Review fromMurrell M

  Date: 11/10/2024

  1 star
  Bait and switch I requested a loan for $200 the 80$ the next month. I set my payment up by check draft on the 3rd, the second week they processed late causing me to have an overdraft then CF added chased me a late fee. I was under the understanding that it was a payday loan but it is not. It is a high interest loan that the payback amount is grossly inflamed. I cant get anyone at ****** **** to return my emails where I am requesting copies of the documents I signed, the office of ** is small, maybe 4 employees and I can no longer speak with them as they will not take my calls. They intentionally sent bank draft late so I would incite additional charges which were insufficient funds that I paid my bank and CF along with late charges. Had they of processed the check on the day set in the contract I wouldnt be paying this loan shark all this extra money. Now I find out I cant do an early pay off so a $180 loan looks like its going to cost $750. Im on SS and I needed the money for Doctors visit and medications. I just want my contract so I can review the fine print, remove the late charges and settle my bill. I cant keep paying 150$ a month for a $180 loan. My payoff date is March. I suspect this is loan sharing sharking along with bait and switch. Also Was honest when I told them I made 1500 a month and found out later the person that took my application put 2000$ a month and I suspect 2000$ is the minimum amount for a cash loan., had she have put $1500 I bet I wouldnt not have been approved. Its my fault I didnt pay more attention to the fees but in my defense there were 25 pages of documents in small font I had to read and sign over a mobile device. Another trick they use so one just signs, it would have taken an hour or more just to read the contrarct(s). I also think their ability to loan persons on a disability income should be discontinued. ******* *********

• Review fromTierra W

  Date: 11/10/2024

  1 star
  This place is horrible, I took out a $600 loan and I was told that my payments were going to be $148 with interest. Makes sense but I didnt really understand it quite honestly before I accepted, so that is my fault. But I made an extra hundred dollar payment and my balance only went down $45 insane. It says that I owe $516.35 that makes no sense and Ive already had this loan out for an entire month now to only have paid $45 on the balance even with an additional hundred dollar payment is insane again like I said.

• Review fromMelissa R

  Date: 11/05/2024

  1 star
  I had a loan for $800. I purposefully chose the due date after my payday to ensure I could pay it off quickly. I chose the third. On the 1st I payed it in full. There were no other withdrawals from them when I made the payment. On the 2nd their normal payment showed up so I ended up paying $1300 on a loan that I paid early. When I asked for the re emberment they said no because I paid it on the same day as the payment was taken out early. The two women that I spoke to said that I had chosen the wrong option that wasn't very clear and I was out close to $500. I highly do not recommend them to get a loan from.

• Review fromVarian C

  Date: 11/04/2024

  1 star
  Took out a 650 loan and now they're making me pay 430+ a month to pay it off. Avoid this at all costs. Not even sure if I can just pay back the 650 or if I have to pay the whole 3k to get it to go away. They did not disclose that I would be paying 430 a month, I was told it was $50 a month, so they lied to me. BBB, please do something about this "business" to prevent others from falling into this predatory loan company.

• Review fromJesus Z

  Date: 10/24/2024

  1 star
  Crane finace are a scam will never do business whit them ever. I borrowed $300 now they want $900 to close my account.they find ways to make you pay way more then wat you owe.