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          PAW Health Network, Inc. has 1 locations, listed below.

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            Business ProfilePAW Health Network, Inc.

            Veterinarian

            Contact Information

            1420 Kronenwetter Dr

            Kronenwetter, WI 54455

            Visit Website
            (715) 693-6934

            Customer Reviews

            1.24/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1420 Kronenwetter Dr, Kronenwetter, WI 54455
            BBB File Opened:
            9/19/2018
            Years in Business:
            9
            Business Started:
            5/18/2015
            Type of Entity:
            Corporation
            Business Management
            • Mr. Carlo A Riolo DVM
            Contact Information

            Principal

            • Mr. Carlo A Riolo DVM

            Customer Contact

            • Mr. Carlo A Riolo DVM
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Choosing a veterinarian for your pet

            Customer Complaints

            5 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            02/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On February 9th i paid $830.43 to paws health network for my puppy to be seen. They made us wait 4 hours outside in the parking lot,pushed us back in priority 2 times ran unnecessary tests that they didn't even document. The tests the did document they said they were preformed on 08/10/2024 which is obviously impossible as it's not even that date yet. Told us we still needed to do further treatment for our puppy which we no longer had the funds for, then made us sign a paper saying we were taking our puppy against doctors orders. That next day our puppy passed the blockage that brought us in there in the first place. Had a similar situation in 07/05/2023 when we took our dog in with parvo they treated him charged us $700 and our dog died the next day. These animals are our family and we were not treated with respect. I feel we were ran through the ringer twice now with this same place and if you refuse to pay they will not give you your animal back which I feel is unlawful.
            Read 4 More Complaints

            Customer Reviews

            21 Customer Reviews

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            Most Recent Customer Review

            Tessa H

            01/02/2024

            By far the worst interactions I've ever had with a vet clinic. Unfortunately my dog was experiencing an emergency on a holiday and therefore there was no other option than this emergency clinic. After waiting most of the day we were placed in a room and told that the doctor would be calling our cell phone and would not be coming into the room to speak to us. The 'doctor' Carlos ***** told us that he was not able to palpate or check our dogs abdomen since she was too tense. He could not give any recommendations or suggestions on care and I did not once feel like my dogs health was a priority to him or the staff. I have had more compassionate conversations with my divorce lawyer than with this clinic's staff/doctor. The entire conversation was like they were defensive and navigating a potential lawsuit instead of treating someone's pet. We had to explicitly request someone explain the medication we were being prescribed and how to administer it since they forgot. I understand emergency vet clinics can be a highly emotional place with people worried about their pets but the hostility and defensiveness we were treated with was absurd. If at all possible I would avoid this hospital.
            Read 20 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

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