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ComplaintsforLa Crosse Tent & Awning, Inc.
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Complaint Details
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Initial Complaint
07/20/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Signed a contract with tent and awning on march 31, 2022 and paid $4000 down payment. contract stated 4-6 weeks for job to be complete. called at 4 weeks to see when to exspect them. They said we were being bumped to memorial day weekend because there was a customer before us. Waited till after memorial day . and since then have made over 25 calls and they will not return our calls. sent a certified letter requesting a date and still no contact. it is now sitting at 17 weeks. They have a bbb certificate on their webpage. After looking at their reviews I dont know how. I need my awning installed for my client to open his business.Initial Complaint
09/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
One of the Awnings fell off at my house due to high winds in October of 2020. I called La Crosse tent and awning who had installed them. After a few calls they came to look at it, they load it in their truck and to this day September 13, 2021 they have not returned. Since April of this year I have called their business numerous times, I have gone to the business on 3 separate occasions, and have spoken to ***** the owner. Every time he mentions next Thursday or next week well come up and install it. So far nothing; not even a phone call It has been almost a year.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.