ComplaintsforThe Toy Box

• Initial Complaint

  09/07/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  We bought the Vehicle on April 7th 2022 for $4582.90. It was a car for son who was turning 16. The owner showed us some website that said the car had amazing service history and there wasn't anything wrong with the car. The first repair was the car didn't have a horn. The windsheid wipers are also bald. So we replaced that as it was simple. We then took it for an oil change end of July and they said that the windshield fluid doesn't hold up and always empties out. Then the radiator has a leak somewhere and coolant is leaking somewhere as we have to fill it on a daily basis and it is the most expensive coolant that is needed. There has already been some leak stop put in prior to us having the vehicle so the shop can't just put that in. They also said they can't just remove the leak stop stuff because that would lead to the whole radiator needing to be replaced. The car is chugging an not always getting gas when started. The service engine soon light is going on and off when it feels like it. The * brake hasn't worked and now completely snapped yesterday. The shop said we are dangerously close to needing bearings and some arm thing before winter. The battery is almoat dead. Left front wheel bearing is shot and the control arms need to be replaced. The brakes are bad they said. It's like how could you pass this car off as drivable. Now we have all these things to fix on a car that would have been fine with what it came with if it came with what it was said it came with when we bought it. We test drove it and it seemed to stand up to what the seller was saying about the service it's had in the past. We now have a car that I don't feel safe letting you son drive with all these issues. I get the car I'd **** but to be sold with all these problems is frustrating. Repair alone on the car are above the original price we paid for the car. We can't even **** it up with out it rusting through so the frame won't hold the ****.

  Business response

  10/07/2022

  BBB COMMENT SKW:

  I did offer to help them but they never came back. We have mechanics we work with that I referred her too. I guarantee the car is gonna break cause its car. Thats why I sell as is but offer parts and labor at cost to the customer to repair vehicles but she never came back to take advantage of that. 

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