![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforLax Lawn Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
5/29/24 the owner of LaX Lawn Care was cutting grass at the neighbors house. While doing this he drove his mowing equipment onto my yard - went up the side of the culvert hill and slid out leaving tracks (see pic). I was fertilizing my lawn when I saw what the tracks. I called out and no response so I got louder and he respondded with I've got my hearing protection in, so I said, then take them out. I asked what is this pointing to the tracks and he said it'll grow back in a few days and explained that he was trying to get around a tree (or something similar to that). This did not explain why he was way over where he was in the first place. An ugly arguement ensued to the point where he got in my face with fist raised. At this point there was no way to discuss resolution. It was obvious to me he had no intention of fixing the tracks he left and I was to just accept his "it will grow back in a couple of days" response. I'm retired, but for the past 5 years I work at a local golf course doing lawn maintenance - I know better than "it will grow back in a couple of days". Resolution: He is a lawn care professional, so it will be very inexpensive for him to repair the tracks he made with quality dirt and quality seed. Even with that it will take more than "a couple of days" to grow back.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.