Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mitig Capital has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforMitig Capital

    Consumer Finance Companies
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Billing Issues
      Status:
      Answered
      Want to pay off my $500 balance. I have contacted them and told them by email that I can only pay so much monthly and no response. Im not paying double the loan amount. I want to pay them back the $500 I owe them monthly but cant get ahold of anyone

      Business response

      01/13/2023

      This responds to the above-referenced complaint. This inquiry related to a loan from Mitig,
      LLC dba Mitig Capital (the Company), which is owned by the *** du ******** Band of Lake
      Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very seriously
      and would like to provide you with the below information. Nothing in this communication should
      be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are
      expressly preserved.
      The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
      Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on ***************** ********** of ********* list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes ************************* Services
      Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
      that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
      interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
      clearly reflected in the loan agreement that the customer signed before receiving the loan. The
      customer also received a TILA disclosure that outlined the amount and date of each payment
      required under the loan agreement. Due to its immunity, the loan is not subject to state law and
      the Company is not required to be licensed with any state. The customers loan is legal.
      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: ************************************

      Mitig, LLC dba MitigCapital
      Po Box 301
      ***************, ** 54538

      LDF Holdings, LLC
      Po Box 231
      ***************, ** 54538
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at *******************************************************************************
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.

      Customer response

      01/13/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

      [Please type your response here.]

      Regards,

      ***********************

      Business response

      01/18/2023

      This responds to the above-referenced complaint. This inquiry related to a loan from Mitig,
      LLC dba Mitig Capital (the Company), which is owned by the *** du ******** Band of Lake
      Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very seriously
      and would like to provide you with the below information. Nothing in this communication should
      be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are
      expressly preserved.
      The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
      Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on ***************** ********** of ********* list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes ************************* Services
      Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
      that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
      interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
      clearly reflected in the loan agreement that the customer signed before receiving the loan. The
      customer also received a TILA disclosure that outlined the amount and date of each payment
      required under the loan agreement. Due to its immunity, the loan is not subject to state law and
      the Company is not required to be licensed with any state. The customers loan is legal.
      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: ************************************

      Mitig, LLC dba MitigCapital
      Po Box 301
      ***************, ** 54538

      LDF Holdings, LLC
      Po Box 231
      ***************, ** 54538
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at *******************************************************************************
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.
    • Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have had numerous loans with Mitig Capital and have paid the high charges each time in full and early most times. I am in a situation that I need a settlement. My bank was compromised on 8-29-2022 and I am left with $14.06 until the end of September. Could I please get a settlement offer? My bank is doing a fraud investigation and will not release funds until then. I tried to change bank info on Mitig site but was unsuccessful.

      Business response

      09/07/2022

      The Company is a wholly owned and operated subsidiary of *** Holdings, LLC (***
      Holdings). *** Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on ***************** ********** of ********* list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes *************************
      Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
      provided that it would be governed by the laws of the Tribe, without regard to the laws of any
      state. The interest and fees applicable to the loan are permitted by Tribal law. They were
      accurately and clearly reflected in the loan agreement that the customer signed before receiving
      the loan. The customer also received a TILA disclosure that outlined the amount and date of each
      payment required under the loan agreement. Due to its immunity, the loan is not subject to state
      law and the Company is not required to be licensed with any state. The customers loan is legal.
      As a courtesy to, ***********************, we will settle the account for the remaining borrowed
      principal in one lump sum or in twelve (12) payments. *********************** will need to contact Customer
      Service to set up payment arrangements.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: ************************************

      Mitig, LLC dba MitigCapital
      Po Box 301
      ***************, ** 54538

      LDF Holdings, LLC
      Po Box 231
      ***************, ** 54538
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.

      Kindest

      Customer response

      09/07/2022

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ***********************
    • Complaint Type:
      Delivery Issues
      Status:
      Answered
      Received **** payday loans agreement to pay 10 weekly payments of ****** once completed now I owe **** for 665% interest rate and that wasnt in the agreement or I would have never taken that loan I want this account paid in full by mitig capital

      Business response

      02/22/2022

      The Company issues loans in accordance with the Tribes *************************
      Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
      provided that it would be governed by the laws of the Tribe, without regard to the laws of any
      state. The interest and fees applicable to the loan are permitted by Tribal law. They were
      accurately and clearly reflected in the loan agreement that the customer signed before receiving
      the loan. The customer also received a TILA disclosure that outlined the amount and date of each
      payment required under the loan agreement. Due to its immunity, the loan is not subject to state
      law and the Company is not required to be licensed with any state. The customers loan is legal.
      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: 81349B70-9227-43E8-A3A4-5EEBCC5AE98B

      Mitig, LLC dba MitigCapital
      Po Box 301
      ***************, ** 54538

      ************, LLC
      Po Box 231
      ***************, ** 54538
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I took a small loan with Mitig Capital and promptly paid it off in full. I took a second loan with them for $1400. I have paid approx $1000 on this loan and my balance is currently almost $1,600!!! HOW?? How is this legal??

      Business response

      11/15/2021

      This responds to the above-referenced complaint. This inquiry related to a loan from Mitig,
      LLC dba MitigCapital (the Company), which is owned by the *** du ******** Band of Lake
      Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very seriously
      and would like to provide you with the below information. Nothing in this communication should
      be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are
      expressly preserved.
      The Company is a wholly owned and operated subsidiary of ************, LLC (***************). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on the ************* ********** of ********* list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes Tribal Consumer Financial
      Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
      provided that it would be governed by the laws of the Tribe, without regard to the laws of any
      state. The interest and fees applicable to the loan are permitted by Tribal law. They were
      accurately and clearly reflected in the loan agreement that the customer signed before receiving
      the loan. The customer also received a TILA disclosure that outlined the amount and date of each
      payment required under the loan agreement. Due to its immunity, the loan is not subject to state
      law and the Company is not required to be licensed with any state. The customers loan is legal.
      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.
    • Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I took a loan out from them for $500 this year. My payments failed because my bank projecting the *** they were trying to take out. I have tried to contact the company multiple times and Ive emailed them multiple times and no one has contacted me I would like to repay my loan and come to a settlement I will pay the 500 that I took out and I will give you ****************************************************** into their portal so I can come to a settlement agreement and get this taken care of.

      Business response

      10/20/2021

      See attached:

      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      Customer response

      10/22/2021

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the 

       

      still havent contacted me about any settlement. Reached out via email and postal mail to them 

      Regards,

      ***********************

      Business response

      10/25/2021

      VIA E-MAIL
      Better Business Bureau
      Re: Complaint #********
      To Whom It May **************** responds to the above-referenced complaint. This inquiry related to a loan from Mitig,
      LLC dba MitigCapital (the Company), which is owned by the *** du ******** Band of Lake
      Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very seriously
      and would like to provide you with the below information. Nothing in this communication should
      be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are
      expressly preserved.
      The Company is a wholly owned and operated subsidiary of ************, LLC (***************). *** Holdings is a wholly owned and operated subsidiary of the ****** ************************************ which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on the United ***************** of Interiors list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes *************************
      Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
      provided that it would be governed by the laws of the Tribe, without regard to the laws of any
      state. The interest and fees applicable to the loan are permitted by Tribal law. They were
      accurately and clearly reflected in the loan agreement that the customer signed before receiving
      the loan. The customer also received a TILA disclosure that outlined the amount and date of each
      payment required under the loan agreement. Due to its immunity, the loan is not subject to state
      law and the Company is not required to be licensed with any state. The customers loan is legal.
      Although not required to do so, as a courtesy, the Company will reach out to the customer
      with an offer to resolve their loan.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: ************************************

      Mitig, LLC dba MitigCapital
      Po Box 301
      *************************

      ************, LLC
      Po Box 231
      *************************
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.