ComplaintsforBridge Lending Solutions
Consumer Finance Companies
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I took out a loan or $300. I I stated verbally over the phone on a recorded line that I would like to payment of $390 to be taken out in 30 days from my checking account because there was huge fees if it was taken out in payments I told him that's the way I wanted it one one payment and that's it they only took out $90 and they continue to take out $90 every month and I still owe the $390 this is predatory behaviorBusiness response
07/02/2024
Please see the attached response.Initial Complaint
06/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I took out a $300 loan unfortunately because I was short on money and fell on hard times. Right after taking it out my grandfather passed away. I had already started making payments and became tight on money due to funeral arrangements. I emailed bridge lending solutions asking if I can defer a payment because I was so tight on money and explained what happened and they responded saying no because I was a new customer they couldnt help me out it was too early in my loan to extend anything. Didnt even try to help me lower a payment. Ive already paid made 4 payments of over $100 and I still owe $500 on my principal? How is that if I only borrowed $300? This is ridiculous! People fall on hard times. I would like to consider my loan paid in full Ive paid back over $300. Funerals arent cheap and it was not expected so Im still trying to help pay that off and with this loan I cant afford to do any of that.Business response
06/18/2024
Please see the attached response.Customer response
06/18/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Initial Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In time of need I have paid over $1500 for a $600 loan, they're still trying to take $80 bi weekly from me to settle my charges, they harass until payment is made and threaten to contact your place of work and other contacts to get you to pay. They are the worst type of company, steal from the poor to feed the greedy.Business response
05/08/2024
Please see the attached response.Customer response
05/08/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************************************Initial Complaint
04/30/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Even though I had made all payments and was on time I chose to revoke my ach to send checks so I can keep better track of how much they are getting back and not a ***** more they sent me to collections right off the bat.Business response
05/02/2024
Please see the attached response.Initial Complaint
04/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took out a loan of 300$ and I was told I would pay 90$ and then 3 payments of 100$ and the loan would be paid . 756 $ later the still claim the loan is not paid.Business response
04/22/2024
Please see the attached response.Initial Complaint
04/14/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I took out a $300 loan from Bridge Lending Solution in a time a desparation and they have made my financial situation so much worse. They take nearly $200 from my bank account each month for payments on a $300 loan. That is extremely predatory and I think I have paid a sufficient amount to this company.Business response
04/15/2024
Please see the attached response.Customer response
04/15/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************************Initial Complaint
04/05/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I had to take a loan from this company when I was in a very desperate financial situation. I have had loans from them in the past and was fortunate enough at the time to pay them off quickly. I just borrowed $700 from them last week and in just a few days, my balance has already increased to $910. I am supposed to pay $210 bi-weekly and I am having a panic attack trying to figure how to do that. I can not afford this loan with its astronomical interest rates, especially if the payments do not make a dent on the balance.Business response
04/09/2024
Please see the attached response.Customer response
04/09/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************Initial Complaint
03/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company is operating under a very fine line between criminal and legal installment loaning. They do not provide the services that they claim in terms of helping to rebuild credit or establish credit. As they do not report to the credit bureau about any payments made or not made to them. They never fully explained their repayment process and repeatedly called and harassed me until I accepted their loan. I asked them to fully take back the amount borrowed in their ***********. This never happened and now they have been withdrawing $100 out of my checking account every two weeks for the past 7 months. Ive already paid to them $1800 on a $350 loan and they claim that I still owe them more. They are in direct violation of the law and their lending practices violate the **** act and I can not wait for this company to get what they deserve. Anyone who works for this company is scum just like the company itself. Trying to get any kind of help from them is impossible because they dont return calls. And its because of the amount of people they have done wrong and they know what they are going to have to answer to if they talk with anyone on the phone. Something needs to be done about this company and I dont understand how some government agency who has knowledge on how to stop this company has not already stepped in and put an end to this company. I dont know what to do and something bad is gunna happen. I can feel it coming due to the amount of angry and frustrated customers they have. One of these outraged customers is going to take matters into their own hands and thats going to be dangerous and bad. Its not going to be me but if some kind of intervention doesnt occur. Its just a ticking time bomb waiting to explode and people are gunna get hurt. I dont want to see this happen. Can someone please help all the angry customers out and show us how to defend ourselves and protect ourselves from this company who is knowingly destroying peoples financial lives?Business response
03/04/2024
Please see the attached response.Initial Complaint
02/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
12/13/23 Loan #: ******* I took out a 500 dollar loan to cover expenses due to Christmas approaching. I was told I could pay it off in a few installments and be done. Well I have now paid to date ****** on a 500 dollar loan which means they have gotten ****** in interest from 500 dollars. I'd like to request this loan be paid in full because I cannot afford to continue to pay bi-wkly while caring for 3 kids and in the process of a divorce. I have more than satisfied this this likely illegal practice of overage fees and request my loan be closed as paid in full.Business response
02/26/2024
Please see the attached reponseCustomer response
02/26/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Initial Complaint
01/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Received emails regarding a loan was taken out in my name received additional text since 2022 and January 2024. I called them and spoke to ***** they asked me to verify my information the information that they asked me to verify was incorrect based on my knowledge of who I am, and I would not give them further information. I told him that I was extremely uncomfortable.Business response
01/29/2024
Please see the attached response.Customer response
01/31/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appearincorrect details recalled for personal information
Regards,
*****************************
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Customer Complaints Summary
44 total complaints in the last 3 years.
24 complaints closed in the last 12 months.