ComplaintsforBlack Point Equestrian Center
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Complaint Details
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Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Black Point Equestrian Center in ***********. I dont know if youve ever heard of it but DO NOT RECOMMEND TO ANYONE OR THEIR HORSE! Marbles (my horse) was fed once every few days and everytime I went out there (except for the one time the vet came) all the water bins were empty. Even on 92 degree days. ******* lost a significant amount of weight due to being promised his own pasture but was always in an old indoor arena (dry lot). The vet additional said that he was dehydrated. One day I just kept giving him buckets and he finished 25 gals in one sitting. Anyways I removed him from the property bc no one would text or call me or talk to me. Monday, Marbles was moved to a new stables. At 9:30pm, I got a text from black point stating that my horse may or may not have been in contact with a horse that tested positive for strangles (very bad and now I have to pay +$250 since I cant contact them to figure out how close contact my horse was). They still arent answering me at all. Called the police to report animal neglect. Turns out there has been an ongoing investigation for the past 6mo trying to improve animal welfare conditions. I was charged a 250 a month for them to neglect my horse. They also state they run a rescue called ***** tails which is a joke. The horse are still skin and bones.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.