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Complaint Details
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Initial Complaint
09/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We hired *************************, owner of All Out Asphalt, LLC to pave our driveway on May 14, 2021. We have used the driveway under normal operating conditions - driving and parking vehicles on the blacktop after the recommended cure time was met. We noticed quite quickly that the vehicle tires would tend to dig into the blacktop and cause the surface to crumble and peel off. The driveway is so soft, the tires on a small ATV sunk into the surface. In May, we spoke to *** about the issues. He stated he would come to fix it. We have left at least **** voicemails and have sent numerous texts and pictures without response. We are now in September and he has stopped answering his phone when we call and has never even taken the time to come out and look at the damage. The driveway was paved with a 2 year warranty to be free from defects. We have used the driveway under normal conditions and *** will not respond or make any attempts to correct the condition.Business response
10/29/2021
Business states that this problem has been taken care of.
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Contact Information
720 W Frontier Rd
Ltl Suamico, WI 54141
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.