Business ProfileforMattress By Appointment

I purchased a mattress from mattress by appointment on March 3,2024 I had issues with financing the full amount so he offered to sell me last years model of the mattress i picked out for the amount I was already financed for so I didn't have to get financing for the remaining amount. From somewhere else. I agreed and he delivered the mattress the next day. After I got the mattress ( it was one that was rolled up and needed to unroll and open up whice i wasn't told it would be a rolled mattress i thought it would come ready to be used) he said it could take up to 5 days for it to fully open up. I opened it up it is flat and hard as a rock it hasn't changed form or even opened up at all. I told him I needed a new mattress because I've had 2 back surgeries and my current mattress was very old and worn out. So this was something I needed! After I recieved the mattress he removed his add off of marketplace and I was unable to contact him. After I found his phone number on a different ad on ******** I messaged him threw there but never recieved a response from him. And I also tried calling him at the number listed on your information but he never answered and it was forwarded to voicemail and the voicemail was always full so I couldn't leave a message. Now I'm stuck paying for a junk mattress and no mattress to sleep on I can't afford to purchase another one.