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Find a Location

Ace Automotive has 1 locations, listed below.

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    Business ProfileforAce Automotive

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1002 S Whitney Way, Madison, WI 53711-2555
    BBB File Opened:
    9/16/2022
    Business Management
    • Adrian Farrow, Owner
    Contact Information

    Customer Contact

    • Adrian Farrow, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ACE AUTOMOTIVE is unprofessional and dangerous cars odometer not visible and not the same as in the ad and on title .ACE AUTOMOTIVE is endangering consumers to sell cars that have serious life threatening carsendangers the community and consumer.I purchased a 2011 ***** transverse 1/25/2024 1 HOUR after purchase on 1/25/2024 from the fraudulent business the car broke down and I received a diagonstic test from Autozone to verify the car faulty dangerous issues displayed.ACE AUTOMOTIVE retailed by trying to defame me by implying I was banned from premises after I ask to terminate the contract as 3. day cooling off Law ,upholding full refund as car had serious issues. allowed the 3 days to pass as I was not able to get my refund from slander and lies of the purchase contract to uphold the legal law to address any issues with a car sold at at dealership the dealer was asked by the Dmv to follow the protocol to fix and repair issues 2/1/2024 3 day after fraud purchase from terrible unprofessional organization.ACE AUTOMOTIVE returned car to me2/7/2024 and gave me a dealership warranty which ACE AUTOMOTIVE declined to uphold I called 2/10 /2024 to address the car not starting at all and the odometer still not visible.2/23/2024 ACE AUTOMOTIVE refused to comply with the legal action to remedy the dangerous fraudulent rigged car ACE AUTOMOTIVE returned previous 2/7/2024 and will not return my refund as its odometer tampering that doesn't protect scam artist dealers who believe lemon law does not apply as its odometer tampering and tampering with car after agreeing to allow ACE AUTOMOTIVE to follow legal laws for assisting sell cars that are safe and reliable to ensure non deadly accidents as cars fail after 1 hour of purchase then retailing by not allowing 3 day cooling law to apply and return cars in critical deadly to consumers who are unaware of the serious odometer and engine fail within 72 hour time frame 3/29/2024 2022,2023,2024 ACE AUTOMOTIVE SOLD DEADLY DANGEROUS CARS
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    carrie t

    1 star

    11/10/2023

    This place is terrible. They lie to you and sells lemons. STAY CLEAR OF THIS PLACE !

    Local BBB

    BBB Serving Wisconsin

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