Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

State Collection Service, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforState Collection Service, Inc.

    Collections Agencies
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    11 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Brendan B

      1 star

      04/27/2024

      They have been harassing me for over a year about a medical bill I do not owe. I have an account, payment plan, and debit card on file with the hospital. I work at the hospital. My account shows I'm completely paid up. They are scammers.
    • Review from Katie G

      1 star

      03/01/2024

      I was sent to collections for a small medical bill I was told by **** that I did not owe. This company will call and call and never leave a message. As a result, I never pick up due to the unknown number and nothing is ever resolved. Stop harassing people without stating who you are. That is sneaky and unnecessary.
    • Review from Mason B

      1 star

      10/06/2023

      I was contacted in regards to a medical bill, which has been payed in full with the original entity. I've told this to the SCS representatives who've contacted me, countless amount of times since, and they keep saying they will "make a note of that" and "reach out to the original entity" to confirm. Yet they keep contacting and harassing me over a bill I do not owe.
    • Review from Joseph F

      1 star

      04/17/2023

      I received a bill to resolve a medical bill. I do not dispute owing a medical bill. I set up a payment plan every month, charged to my credit card. It included a $6.00 a month processing fee. Minimum payment was $200.00 per month. After eight months the last payment should have been for $110.91,they billed me for $140.65. Too much of a hassle to go after them for under $30.00. Next time they can wait for their money until I have the whole amount. This is why collection services ratings are so low.
    • Review from Temari A

      1 star

      02/13/2023

      Continues to contact me, performing several hang up calls, harassing texts, and spam like email. Has never provided any clear indication of why I am even receiving these calls! Just that I owe them money somehow. Definitely seems very scammy! Beware.
    • Review from Gino R.

      1 star

      12/20/2022

      Agency is not providing any proof of ***** Unwillingness to explain.
    • Review from Joe D

      1 star

      12/06/2022

      Every time i try n log into account wont let me in so i have to take time out of my day n call then go thru all the crap and to explain to them that there web site doesnt work and get told they will have IT dept look into it n doesnt happen this company is by far the worst collection company i have ever dealt with and again when trying to make extra payments cant do it and guess who gets in trouble not them talk about a joke of a collection company
    • Review from Montgomery L

      1 star

      02/28/2022

      I received a bill to resolve a medical bill. I do not dispute owing a medical bill. However.... Statement from the company says I owe 144 and change by march 5th. Today is march 1st. When I went to log in to pay, the amount due is 244 and change. There is zero break down of what all this is for. and the acct number supplied does not match ANY of the medical bills I have. I will not be paying through this company. I will pay the bill directly only. If this company wishes to collect for others, they should supply details about what they are charging for and why. I never hand out money blindly. Nor should anyone else. Shady practice.


    • Review from LaShawn W

      1 star

      12/30/2021

      WHOEVER this "business" is, they have shown up on my credit report AFTER trying to fraudulently take money out of my checking account! Luckily the bank sensed the fraud and alerted me. This being on my credit report has GREATLY AFFECTED my score!
    • Review from win j

      1 star

      11/29/2021

      Texted my wife's cell number with a link. She's not stupid, didn't click it, blocked the number and deleted the text. We don't owe anyone a dime except the mortgage. I have a screenshot of the text so I will open a FCRA complaint, and send them a cease and desist via certified and 1st class mail.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.