Business ProfileforAlliant Energy Corporation

Alliant Energy purposely is overcharging me $100 on my bill. So, a few months ago I set up an arrangement where I pay my current bill plus $100 each month towards my back bill. In March, I had a bit of difficulty making the payment, so I asked for an extension. They said no, that once a special arrangement is set, they ant be changed unless they "broke" it and I paid 25%. Well, I couldn't do that, so we agreed to leave it alone. A few hours later, I paid the $350 and had a $0 balance for the bill I receive in April. I got the bill, and the electric was $268.31 and gas $96.17 which equals $364.48. Plus the $100 extra each month equals $464.48. I had a $5 credit on the account bringing it down to $359.48. I paid a total of $9.48 to bring it to a total of $450.00 then I get another bill today for an additional $100. I called AE and spoke with a very untrained man named ***** who kept saying the extra $100 was the monthly extra I pay, and when I tried to explain that it was already added to my bill, he continued to speak to me like I'm ignorant and cant add. So I asked for a supervisor, I got ******. She at first tried to say the same thing until I literally had to start yelling and being very aggressive on the call. Then, she decided to do her job and add up the bill. And after speaking to billing, they realized their error and took the $100 off. This is a HUGE inconvenience and unacceptable. I never should have been put through the stress and trauma of being billed an extra $100 I don't technically owe right now. AE needs to take responsibility for this s**** up, and atleast credit me a small amount on my bill for the inconvenience. I demand a phone call from a senior supervisor or manager. NOT A REP and ***** needs to be retrained on his bedside manner.