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ComplaintsforJohnson Law Group, P.A.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/02/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Hired this firm to produce a Revocable Living Trust. The firm requires FULL payment and Document delivery within approximately 8 weeks. It has been 12 weeks and I have not received my Documents. I contacted this firm directly and was promised a call back. I contacted the paralegal via his cell phone and left a voice mail requesting a call back. I have not received a call back from either party.Customer response
11/05/2021
Thank you for the update. I was contacted by the paralegal from the Johnson Law Group , P.A.We scheduled a meeting on November 12, 2021, at 10:00 am to review and deliver the documents I hired them to produce.I will contact you after this meeting to inform you of the outcome.Thanks, *********************Customer response
11/23/2021
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.This firm eventually contacted me and delivered the documents I hired them to produce. Happy with the documents but they could provide better communication with their clients
Regards,
*********************
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.