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            • RSMS

              2810 Crossroads Dr Ste 4000 Madison, WI 53718-8014

            Business ProfileRSMS

            Information Technology Services

            Contact Information

            2810 Crossroads Dr Ste 4000

            Madison, WI 53718-8014

            Visit Website
            Email this Business
            (855) 696-4140

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            ROKKU Stremaing Media Services LLC is located in Madison, WI and services the entire United States. RSMS is an information technology company that designs, develops, and delivers business-driven and user engaging websites. They also  develop mobile streaming apps and help with e-commerce, software and web site development.

            Business Details

            Location of This Business
            2810 Crossroads Dr Ste 4000, Madison, WI 53718-8014
            Email this Business
            BBB File Opened:
            1/28/2019
            Years in Business:
            6
            Business Started:
            8/26/2017
            Business Started Locally:
            8/26/2017
            Business Incorporated:
            8/26/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Rokku Streaming Media
            • Rokku Streaming Media Services LLC
            Business Management
            • Gagandeep K. Mangat, Owner
            Contact Information

            Principal

            • Gagandeep K. Mangat, Owner

            Customer Contact

            • Gagandeep K. Mangat, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/03/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I signed up to receive a Hulu premium package that included HBO, Hulu, Showtime, and Starz for subscription for 12 years on 8 devices. I paid $160 on 2/14/2021. One year later, my services stopped working and I was told I have to sign up for a "Service Pack" that was to last a lifetime. On 3/3/2022, I paid $112 for this Service Pack. Recently, in March of 2023, my service has AGAIN stopped working and was told I have to pay them $100 to have a firewall installed. I told them already have a firewall installed and just want them to activate my account again. It seems that every year there is a new charge of at least $100 to keep the service intact.After many calls and, I cannot get through to them. I have been hung up on multiple times and now it seems my number has been blocked so I cannot get through at all. I have also emailed them on multiple occasions and have not received any response. I do not want to do business with them, but I would like a refund as I am not getting the service I was guaranteed for 12 years. Can you assist?

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Wisconsin

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            BBB Reports On

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