Business ProfileforFairway Independent Mortgage Corporation

I paid my mortgage with them and had the funds returned after days without notice from fairway for both my March and April payments. Once I had noticed I then called and promised to repay the payments to clear the debt which I did, it was also during this phone call that I was assured they would not report the missed payments to my credit report due to the billing error, within 48 hours they reported the missing payment for March to the credit bureaus for both myself and my father who is also on the loan. I was promised they would not do this on a recorded phone call and all of my attempts to contact Fairway have been ignored or I have been denied my request to have the report repealed. They have told me it was possible for them to do so but that they will not due to policy. Beyond this I changed the bank account for them to use for ACH payments and they are not using the account I gave them to do so. I am being charged fees for payments I have made and had the funds to pay. I have been lied to repeatedly and mine and my fathers credit are suffering due to the mistakes of the Fairway Mortgage Company. If there is any assistance you can render to me I am purely grateful, thank you so much in advance for your time and efforts on this matter. -***************************